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Description
We developed the Over the Shoulder platform to provide qualitative researchers and insight-seekers with unparalleled access to the everyday lives, truths, and realities of their target consumers, enabling them to extract more impactful consumer insights. Our aim is to empower our partners to conduct the finest smartphone qualitative studies available while ensuring the process is remarkably straightforward. Unlike any other online research platform, Over the Shoulder, which is a division of 20|20 Research and part of the Schlesinger Group family, was specifically crafted for smartphones, allowing for unique insights that other platforms cannot offer. Additionally, when combined with the other research solutions from 20|20 and the Schlesinger Group, Over the Shoulder enhances the depth of insights available. We provide an extensive array of qualitative, quantitative, and recruiting services all conveniently located in one place. Designed from the ground up by enthusiastic qualitative experts, Over the Shoulder truly sets itself apart in the research landscape. This approach ensures that our clients receive tailored insights that are both relevant and actionable.
Description
Persimi enables businesses to capture deep, reliable customer insight by interacting with AI personas that feel uniquely authentic. Its platform allows users to define personas with custom attributes, life events, locations, or even time periods, creating research subjects that reflect nuanced, realistic perspectives. Conversations with these personas can be conducted any time, anywhere, providing instant access to insights when human interviews are unavailable or impractical. Multi-dimensional polls ask the same question across multiple contexts, uncovering variations in response that expose underlying attitudes and behaviors. Reports are generated instantly, filled with analysis and recommendations that can be used to refine products, marketing campaigns, or customer strategies. Persimi also provides recruitment insights, suggesting effective channels and messaging to connect with the real humans that the personas represent. Built on OpenAI’s GPT models and enhanced with Persimi’s proprietary methodology, the platform reduces bias, enriches responses, and ensures contextually consistent interactions. This makes Persimi not just a research aid, but a scalable, always-available extension of a company’s customer insight practice.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Over the Shoulder
Founded
2010
Country
United States
Website
www.overtheshoulder.com
Vendor Details
Company Name
Persimi
Founded
2025
Country
United States
Website
persimi.com
Product Features
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Insight Engines
AI / Machine Learning
No
Augmented Analytics
No
Data Aggregation
No
Data Classification
No
Data Extraction
No
Data Source Connectors
No
Full Text Search
No
Intent Recognition
No
Multiple Data Sources
No
Search / Filter
No
Sentiment Analysis
No