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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Ovellan is an advanced customer service platform utilizing artificial intelligence to enable businesses to provide quicker, tailored, and uniform support on their websites. Distinguishing itself from standard chatbots that approach each interaction as a standalone event, Ovellan integrates intelligent customer memory. This feature enables it to retain important information, including a customer’s name, preferences, past inquiries, orders, support tickets, and prior conversations. Consequently, businesses can offer a smoother experience, allowing returning customers to avoid the hassle of repeating their queries each time they seek assistance. By fostering a deeper understanding of customer history, Ovellan enhances engagement and satisfaction across all interactions.

Description

Supbotive is an innovative customer support automation platform that leverages AI technology to assist businesses in managing repetitive inquiries through channels such as WhatsApp, Telegram, and website chat. It empowers companies to customize a chatbot utilizing their own information repository, which encompasses FAQs, policies, product specifications, service instructions, return and refund guidelines, as well as internal support protocols. The intelligent chatbot interprets customer intent and delivers immediate, consistent responses based on verified business documentation. In situations involving complex, sensitive, or ambiguous questions, Supbotive employs a sophisticated escalation system to seamlessly hand over the conversation to a human agent, ensuring that customers do not have to repeat their concerns. By implementing Supbotive, organizations can significantly lessen the burden on support teams, enhance response times, ensure the accuracy of answers, and enable support staff to engage in more valuable interactions with customers, ultimately leading to improved customer satisfaction. Enhanced efficiency in customer support processes fosters a more productive environment for both customers and support teams alike.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Discord Yes 
Facebook Messenger Yes 
HubSpot CRM Yes 
Instagram Yes 
Lightspeed eCommerce Yes 
Magento Yes 
Notion Yes 
Pipedrive Yes 
Shopify Yes 
Slack Yes 
Telegram Yes 
WhatsApp Yes 
WordPress Yes 
Zapier Yes 

Integrations

Discord No 
Facebook Messenger No 
HubSpot CRM No 
Instagram No 
Lightspeed eCommerce No 
Magento No 
Notion No 
Pipedrive No 
Shopify No 
Slack No 
Telegram No 
WhatsApp No 
WordPress No 
Zapier No 

Pricing Details

$29/month
Free Trial Yes 
Free Version No 

Pricing Details

£30/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ovellan

Founded

2025

Country

Netherlands

Website

ovellan.com/

Vendor Details

Company Name

Absoluit

Founded

2016

Country

Norway

Website

supbotive.com

Product Features

Chatbot

Call to Action Yes 
Context and Coherence No 
Human Takeover Yes 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction No 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Alternatives

Alternatives