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Description
Establish your subscription-based venture effortlessly with Outseta, which equips creators with all the necessary resources to successfully launch and develop their subscription businesses, ranging from SaaS products to membership platforms. Navigating the start-up landscape can be challenging, often leading to a significant amount of time spent coding features that aren't central to your product while juggling multiple software tools. You might find yourself frequently accessing different systems for various functions—your CRM for sales management, your help desk for customer support, and Stripe for pricing adjustments—resulting in a fragmented view of customer interactions. However, by utilizing Outseta for your start-up, you can expedite your product's entry into the market, as it allows you to oversee your entire operation from a single interface, ensuring your team remains coordinated and providing a comprehensive overview of your business activities. This streamlined approach fosters a sense of tranquility, as it significantly reduces both technical complexities and financial burdens, allowing you to focus on what truly matters. Ultimately, with Outseta, you can nurture your business growth with greater ease and efficiency.
Description
It is not easy to run a service desk. Your service desk is often full of small frustrations and annoyances as you try to keep up with the flood of user requests. Perhaps it is time to remodel. ZENworks®, Service Desk can transform your service desk into a place of calm and peace that offers big benefits to the business. While the service desk may be seen as a place to help users, Information Technology Infrastructure Library (ITIL), best practices suggest that it should be more. Service Desk provides support for incoming calls, email, and web forms. It also allows your technicians to respond to problems using a variety options. Service desk staff can communicate with customers via text messaging or smartphone apps. They can even view their queue on their smartphone, as well as email and web forms.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Atos OneCloud
Cognizant
Easyflow
EcholoN
Hyperise
Microsoft 365
NbliK
Nekton.ai
Rewardful
Integrations
Amazon Web Services (AWS)
Atos OneCloud
Cognizant
Easyflow
EcholoN
Hyperise
Microsoft 365
NbliK
Nekton.ai
Rewardful
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Outseta
Founded
2016
Country
United States
Website
www.outseta.com
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
www.opentext.com/products/zenworks-service-desk
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
