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Description

Outsell's Virtual Customer Engagement Platform fosters enduring connections with automotive sales and service clients by maintaining a consistent presence through AI-enhanced, multi-channel communications, while also recognizing when customers are ready to make a purchase. Acting as an extension to your marketing team, Outsell operates efficiently on auto-pilot, allowing for tailored and controlled messaging aimed at specific consumer demographics. By providing an intelligent approach to budget allocation, Outsell aids dealerships in reducing costs associated with limited staff, enhancing time efficiency, and allowing teams to focus on their core strengths—selling and servicing vehicles. The platform leverages machine learning predictive models rooted in artificial intelligence to forecast future consumer actions and identify the content that resonates most with individual customers. Furthermore, it delivers dynamic and personalized information across various channels and profit centers, ensuring that consumers receive tailored content that aligns with their unique preferences and requirements. This innovative method not only enhances customer engagement but also drives better sales outcomes for auto dealers.

Description

Say goodbye to unimportant emails and lost leads. SnapCell allows your staff to build relationships with customers and increase sales. SnapCell is the leading car dealer software. This is because consumers are increasingly using video to see products and communicate with others. This innovative and forward-thinking automotive video tool allows dealers the ability to build trust with customers and engage with them without ever meeting them in person. Videos can be created quickly and sent to customers via SMS or email. SnapCell is a powerful auto dealer video tool that can be used to create high-quality videos, powerful virtual test drives and engaging technician videos. It can also be used to hold live two-way conversations with customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AutoSweet No 
Dealer.com No 
DealerSocket No 
Salesforce No 
VinSolutions Connect CRM No 

Integrations

AutoSweet Yes 
Dealer.com Yes 
DealerSocket Yes 
Salesforce Yes 
VinSolutions Connect CRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Outsell

Founded

2004

Country

United States

Website

www.outsell.com/overview/

Vendor Details

Company Name

SnapCell

Founded

2016

Country

United States

Website

snapcell.us.com

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat Yes 
Video Content No 

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database No 
Customer Database No 
Document Management No 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer No 
New Car Lot No 
Online Inventory Yes 
Parts Management No 
Sales Management Yes 
Service Department No 
Used Car Lot Yes 
Website Integration Yes 

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