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Description
Outhentik is a video-based customer feedback and reputation management platform built to help businesses capture customer experiences privately before they become public online reviews. The platform allows customers to leave short video feedback and star ratings through a simple browser-based process that requires no app downloads or account creation. Businesses can place QR codes on counters, receipts, tables, or emails to encourage customers to share feedback immediately after their experience. Outhentik’s system routes every submission directly to a private dashboard where businesses can review the content before any public action occurs. Positive reviews can automatically trigger branded Google review invitations and generate authentic video testimonials for marketing purposes. Negative feedback creates an opportunity for businesses to respond directly, resolve issues privately, and improve customer retention before complaints appear publicly. The platform also provides tools for downloading, embedding, and sharing approved customer videos across websites, social media, and advertising campaigns. Outhentik includes multi-location support, reputation dashboards, email collection tools, reporting features, and customer recovery workflows for growing businesses and franchises. The system is designed to reduce review friction by replacing lengthy text reviews with quick video submissions that customers can complete in under a minute. Outhentik helps businesses improve reputation management, customer communication, and social proof generation while maintaining greater control over how customer feedback is handled. The platform is particularly focused on helping businesses transform customer experiences into loyalty-building conversations and marketing assets.
Description
SuperMoo is an innovative video platform offering two distinct products: PlayMoo, which specializes in hosting and playback, and ReMoo, designed for gathering customer video testimonials.
PlayMoo ensures seamless hosting and playback, featuring lightning-fast embeds that load in approximately 0.18 seconds, making it nearly three times faster than competitors like YouTube or Vimeo, all within a fully customizable player that aligns with your branding. The platform maintains a clean experience with no ads or third-party tracking scripts, and is inherently GDPR-compliant.
On the other hand, ReMoo simplifies the process of collecting customer video testimonials by allowing you to share a single link or QR code for easy access. Customers can record their testimonials directly in their browser without the need for any applications or signups. You have the ability to review and approve each testimonial before it goes live, and it plays back using the same high-speed player as PlayMoo.
Developed by a web agency frustrated with cumbersome video tools, SuperMoo combines both products into every plan offered. Notably, pricing is determined by storage and watch time rather than the number of users, ensuring that costs remain manageable as your team expands. Tailored for startups, scale-ups, and growing teams, SuperMoo also provides enterprise options for larger organizations, making it a versatile choice for various business needs.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$97/month
Free Trial
Yes
Free Version
No
Pricing Details
$8/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Outhentik
Founded
2025
Website
www.outhentik.app
Vendor Details
Company Name
SuperMoo
Founded
2025
Country
United Kingdom
Website
www.supermoo.co
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Features
Video
Analytics
No
Brand Overlay
No
Bulk Uploading
No
Closed Captions
No
Mobile Screen Support
No
Privacy Options
No
Social Sharing
No
Video Looping
No
Video Streaming
No
