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features
design
support

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Description

Outcomes is an all-encompassing healthcare and pharmacy software solution crafted to link pharmacy functions with payer and pharmaceutical initiatives via a collection of integrated digital tools that enhance clinical services, streamline workflow management, foster patient engagement, and facilitate medication therapy management within a unified ecosystem. This platform empowers pharmacies to optimize their operations through user-friendly prescription processing, automated workflows, and adaptable solutions suitable for both independent pharmacies and multi-location chains, while also supporting clinical interventions aimed at enhancing medication adherence, bridging care gaps, and offering tailored care opportunities under the guidance of licensed pharmacists. Additionally, Outcomes features a variety of modules that encompass pharmacy management, telepharmacy with secure remote verification and counseling services, tools for patient engagement that include messaging and adherence planning, workflows for specialty medications, reporting for vaccine and immunization registries, interactive voice response capabilities, reconciliation processes, and comprehensive financial reporting. The integration of these elements ensures a holistic approach to pharmacy operations and patient care, making it a vital resource in the evolving landscape of healthcare technology.

Description

Sendkey is a software platform tailored for pharmacies that enhances prescriber and patient engagement by streamlining and automating communication processes, allowing pharmacies to handle both incoming and outgoing interactions through a unified interface that encompasses text (including two-way SMS), fax, voice, and email. This innovation minimizes manual tasks while fostering stronger relationships with patients and healthcare providers. Additionally, it caters to a variety of pharmacy workflows, including specialty, infusion, retail, and mail-order, by automating essential reminders like refill campaigns and prescription alerts. Patients are empowered to confirm their pickups or deliveries via text, and the platform sends personalized health messages or campaigns based on adaptable business rules and segmentation. It brings together SMS and fax conversations into a single queue-based inbox, allows for attachments linked to specific patient records, and ensures that patients receive timely updates on refill statuses while adhering to opt-out regulations. Ultimately, Sendkey not only enhances operational efficiency but also enriches the overall patient experience by keeping them well-informed about their medication needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Paladin POS Yes 

Integrations

Paladin POS No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Outcomes

Country

United States

Website

www.outcomes.com

Vendor Details

Company Name

keycentrix

Founded

1974

Country

United States

Website

keycentrix.com/sendkey/

Product Features

Pharmacy

Automatic Refills No 
Barcode Generation No 
Claims Management No 
Compounding No 
E-Prescribing No 
Electronic Signature No 
Forms Management No 
Insurance Processing No 
Inventory Management No 
Multi-Store Management No 
Online Refills No 
Pill Database No 
Pill Imaging No 
Point of Sale (POS) No 
Prescription Processing No 
Rx Image Scanning No 
Signature Capture No 

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

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