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Description

OutSystems stands out as the leading low-code platform tailored to assist users in creating and deploying superior applications more efficiently. By merging the efficiency of low-code development with robust mobile and enterprise integration features, OutSystems empowers users to visually design and oversee their complete application portfolio, coordinate interconnected applications and components, integrate smoothly with current systems, and enhance DevOps workflows. This holistic approach significantly accelerates the app development lifecycle, ensuring that businesses can respond swiftly to changing market demands.

Description

Enhance collaboration across various business departments by utilizing customer journey maps that seamlessly blend digital and physical communication channels for immediate improvements in customer experience (CX). Quadient's Customer Journey Mapping streamlines the process for stakeholders throughout your organization to access and enhance the comprehensive suite of customer communications through a unified online platform. Achieve complete transparency by associating journey maps with every digital and physical interaction your customers engage with, such as contracts, statements, emails, multimedia content, and digital advertisements. Ensure a cohesive connection between communications and each touchpoint along the customer journey. Foster internal collaboration and facilitate real-time feedback through social commenting features. Act promptly to elevate the customer experience, while easily integrating journey maps with various customer communications management (CCM) systems to further enhance operational efficiency and effectiveness. This holistic approach empowers organizations to create a more responsive and customer-centric environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Amazon EC2 Yes 
Amazon Web Services (AWS) Yes 
Apryse PDF SDK Yes 
Azure Marketplace Yes 
Box Yes 
Docmosis Yes 
Dropbox Yes 
Facebook Yes 
GitHub Yes 
Google Drive Yes 
Jira Yes 
Jira Work Management Yes 
LinkedIn Yes 
Perfect Doc Studio Yes 
Stackreaction Yes 
Turbotic Yes 
Twilio Yes 
X (Twitter) Yes 
Zendesk Yes 

Integrations

Salesforce Yes 
Amazon EC2 No 
Amazon Web Services (AWS) No 
Apryse PDF SDK No 
Azure Marketplace No 
Box No 
Docmosis No 
Dropbox No 
Facebook No 
GitHub No 
Google Drive No 
Jira No 
Jira Work Management No 
LinkedIn No 
Perfect Doc Studio No 
Stackreaction No 
Turbotic No 
Twilio No 
X (Twitter) No 
Zendesk No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

Contact Quadient for pricing details.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

OutSystems

Founded

2000

Country

United States

Website

www.OutSystems.com

Vendor Details

Company Name

Quadient

Founded

1924

Country

France

Website

www.quadient.com/en-int/resources/quadient-customer-journey-mapping

Product Features

App Makers

Collaboration Tools No 
Compatibility Testing No 
Deployment Management No 
Drag & Drop No 
For eCommerce No 
Forms Creation No 
Iteration Management No 
Mobile Apps No 
No-Code No 
Pre-Built Templates No 
Visual Modeling No 
Web Apps No 
Workflow Management No 

Application Development

Access Controls/Permissions Yes 
Code Assistance Yes 
Code Refactoring Yes 
Collaboration Tools Yes 
Compatibility Testing Yes 
Data Modeling Yes 
Debugging Yes 
Deployment Management Yes 
Graphical User Interface Yes 
Mobile Development Yes 
No-Code No 
Reporting/Analytics Yes 
Software Development Yes 
Source Control Yes 
Testing Management Yes 
Version Control Yes 
Web App Development Yes 

Digital Experience Platforms (DXP)

Alerts / Notifications Yes 
Auto-Tagging Yes 
Blogs Yes 
Calendar Yes 
Content Modeling Yes 
Digital Asset Management Yes 
File Sharing Yes 
Form Builder Yes 
Forums / Message Boards Yes 
Headless CMS Yes 
Knowledge Base Yes 
Performance Monitoring Yes 
Personalization / Segmentation Yes 
Reporting / Analytics Yes 
Surveys / Polls Yes 
Templates Yes 
User Management / Permissions Yes 
Version Control No 
Wiki Yes 
Workflow Management Yes 

Low-Code Development

AI-Assisted Development No 
Business Process Automation Yes 
Collaborative Development Yes 
Data Aggregation and Publishing Yes 
Deployment Management Yes 
Drag & Drop Yes 
Integrations Management No 
Iteration Management Yes 
Performance Monitoring Yes 
Requirements Management Yes 
Templates Yes 
Visual Modeling Yes 
Web / Mobile App Development Yes 
Workflow Management Yes 

No-Code Development

AI-Assisted Development No 
Business Process Automation Yes 
Collaborative Development Yes 
Data Aggregation and Publishing Yes 
Deployment Management Yes 
Drag & Drop Yes 
Integrations Management No 
Iteration Management Yes 
Performance Monitoring Yes 
Requirements Management Yes 
Templates Yes 
Visual Modeling Yes 
Web / Mobile App Development Yes 
Workflow Management Yes 

Product Features

Customer Journey Mapping Tools

Action Management Yes 
Attribution Modeling No 
Behavioral Analytics Yes 
Collaboration Yes 
Customer Profiles No 
Data Import / Export No 
Predictive Analytics No 
Surveys & Feedback Yes 
Templates No 

Digital Experience Platforms (DXP)

Alerts / Notifications Yes 
Auto-Tagging No 
Blogs No 
Calendar No 
Content Modeling Yes 
Digital Asset Management Yes 
File Sharing No 
Form Builder Yes 
Forums / Message Boards Yes 
Headless CMS Yes 
Knowledge Base Yes 
Performance Monitoring No 
Personalization / Segmentation No 
Reporting / Analytics Yes 
Surveys / Polls Yes 
Templates No 
User Management / Permissions Yes 
Version Control No 
Wiki No 
Workflow Management Yes 

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