Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
OttoLearn® Gamified Microlearning™, is the award-winning solution for improving training outcomes and knowledge retention. Otto can help you simplify your training, eliminate knowledge gaps, and ensure long-term retention. Learn more about OttoLearn's benefits and how it can help you get the edge in your online training.
Description
OttoQA is an innovative platform that utilizes artificial intelligence to enhance quality assurance in call centers by streamlining the QA scoring process. It seamlessly integrates with your current QA forms and practices, achieving an impressive 95% accuracy in AI-driven call evaluations without requiring per-seat fees. In less than one minute, OttoQA can analyze calls of various lengths, including those lasting 10 to 15 minutes, and offers valuable insights on coaching agents, assessing sentiment, predicting customer KPIs, and providing comprehensive call summaries. The platform is multilingual, accommodating QA needs in languages such as Spanish, Mandarin, and Hindi. Its features encompass detailed question-level scoring, identifying agent strengths and areas for improvement, along with a distinctive Redo function that allows supervisors to transform poorly handled calls into effective training sessions. Furthermore, OttoQA's pricing model is based on call volume, offering the flexibility of month-to-month arrangements without the burden of long-term commitments, making it a practical choice for businesses looking to enhance their call center operations. This approach not only fosters a culture of continuous improvement but also empowers agents to reach their full potential.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Okta
No
OneLogin
No
SCORM Cloud
No
Pricing Details
$250/month
See our Plans page https://ancillary-proxy.atarimworker.io?url=https%3A%2F%2Fwww.ottolearn.com%2Fmicrolearning-pricing-plans
Free Trial
Yes
Free Version
No
Pricing Details
$805.60/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
OttoLearn® Gamified Microlearning™ (a division of Neovation Learning Solutions)
Founded
2012
Country
Canada
Website
ottolearn.com
Vendor Details
Company Name
OttoQA
Founded
2024
Country
United States
Website
www.ottoqa.com
Product Features
Gamification
Badge Management
No
Collaboration Tools
No
Contest Management
No
Feedback Management
Yes
For Call Centers
Yes
For Developers
Yes
For Education
Yes
For Onboarding
Yes
For Sales
Yes
Goal Setting / Tracking
Yes
Leaderboards / Activity Tracking
Yes
Performance Metrics
Yes
Rewards Management
No
Learning Management Systems (LMS)
Academic / Education
No
Asynchronous Learning
Yes
Blended Learning
Yes
Built-In Course Authoring
No
Corporate / Business
No
Customizable
No
Gamification
Yes
Learner Portal
Yes
Mobile Learning
Yes
Open Source
No
SCORM Compliance
Yes
Synchronous Learning
No
Video Conferencing
No
eCommerce
Yes
eLearning Companies
Yes
Microlearning
Adaptive Learning
Yes
Asynchronous Learning
Yes
Built-In Course Authoring
Yes
Content Library
Yes
Evaluation Management
No
Gamification
Yes
Leaderboards
Yes
Progress Tracking
Yes
Quizzes
Yes
Rewards Management
No
Mobile Learning
Academic / Education
No
Asynchronous Learning
Yes
Blended Learning
Yes
Built-In Course Authoring
Yes
Certification Management
Yes
Content Management
Yes
Corporate / Business
Yes
Employee Training
Yes
Engagement Monitoring
Yes
Gamification
Yes
Media Management
Yes
Skills Tracking
Yes
Social Learning
No
Student Portal
Yes
Synchronous Learning
No
Testing / Assessments
Yes
Training Companies
Yes
Video Conferencing
No
Virtual Classroom
No
eCommerce
Yes
Onboarding
Course Management
Yes
Document Management
No
E-Verify / I-9 Forms
No
Electronic Forms
No
Electronic Signature
No
Employee Handbook
Yes
Employee Portal
Yes
File Management
No
Job Description Management
No
Orientation Management
Yes
Self Service Portal
No
Task Management
No
Tax Forms
No
Training Management
Yes
Training
Academic / Education
No
Asynchronous Learning
Yes
Blended Learning
Yes
Built-In Course Authoring
Yes
Built-in LMS
Yes
Certification Management
Yes
Corporate / Business
Yes
Learner Portal
Yes
Mobile Learning
Yes
Simulation
No
Synchronous Learning
No
Training Companies
Yes
eCommerce
Yes