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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

OttoCRM stands out as a reliable CRM software provider in India, designed to assist businesses in efficiently managing leads, customers, follow-ups, deals, and sales activities through a user-friendly platform. The software offers sales teams a comprehensive perspective on each opportunity, enabling them to remain organized and promptly address customer inquiries. With a range of features that include lead management, sales pipeline tracking, WhatsApp integration, AI Copilot assistance, quotation handling, detailed reports, and performance dashboards, OttoCRM simplifies daily sales operations. Furthermore, businesses have the flexibility to integrate their favorite tools, ensuring that all customer interactions are centralized. This platform caters to startups, small enterprises, expanding companies, and larger sales teams across various sectors, promoting ease of use with its intuitive interface that allows users to dive in without the need for extensive training. In essence, OttoCRM empowers businesses to enhance their sales processes and improve customer engagement effortlessly.

Description

OttoQA is an innovative platform that utilizes artificial intelligence to enhance quality assurance in call centers by streamlining the QA scoring process. It seamlessly integrates with your current QA forms and practices, achieving an impressive 95% accuracy in AI-driven call evaluations without requiring per-seat fees. In less than one minute, OttoQA can analyze calls of various lengths, including those lasting 10 to 15 minutes, and offers valuable insights on coaching agents, assessing sentiment, predicting customer KPIs, and providing comprehensive call summaries. The platform is multilingual, accommodating QA needs in languages such as Spanish, Mandarin, and Hindi. Its features encompass detailed question-level scoring, identifying agent strengths and areas for improvement, along with a distinctive Redo function that allows supervisors to transform poorly handled calls into effective training sessions. Furthermore, OttoQA's pricing model is based on call volume, offering the flexibility of month-to-month arrangements without the burden of long-term commitments, making it a practical choice for businesses looking to enhance their call center operations. This approach not only fosters a culture of continuous improvement but also empowers agents to reach their full potential.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$5/month
Free Trial Yes 
Free Version No 

Pricing Details

$805.60/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OttoCRM

Country

India

Website

ottocrm.in/

Vendor Details

Company Name

OttoQA

Founded

2024

Country

United States

Website

www.ottoqa.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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