Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Computer-aided dispatch systems empower dispatchers to manage numerous incidents simultaneously while effectively deploying patrol officers. With an optimized dispatch framework, you can streamline the process of sending out calls, offer timely updates to officers in the field, and earn accolades from clients for your swift response times. Whenever dispatchers or patrol officers have feedback, they can seamlessly add it to the call, complete with time-stamps for accurate record-keeping. In the event of natural disasters, collaboration between security companies becomes essential; therefore, dispatch can integrate multiple agencies or companies into a single call, ensuring that you have all necessary resources at your disposal. Furthermore, you can effortlessly attach documents, including photos, to the call; these images will be included in the PDFs of closed cases and can be configured to show up in both automated and manual activity reports. If you encounter a person or vehicle related to your service call—whether from your existing records or as a new entry—you can conveniently link them to the call, enhancing the overall efficiency and accuracy of the dispatch process. This interconnectivity not only aids in real-time decision-making but also facilitates better communication among all parties involved.

Description

TaxiBook offers a comprehensive solution for effectively managing your taxi service. It seamlessly combines call-taking, booking, dispatching, payment processing, cash management, accounting, vehicle tracking, and fleet management into a single platform. This allows you to concentrate on operating your business as efficiently as possible. Backed by DDS, which boasts over 26 years of expertise in taxi dispatch and fleet management, this solution is designed to meet your specific needs. As a manager, you're aware of the daily tasks that need to be completed and the best methods to achieve them. With TaxiBook, you gain access to essential tools that help ensure the smooth operation of every facet of your business, ultimately leading to enhanced productivity and customer satisfaction. By utilizing this integrated system, you can optimize your workflow and improve your overall service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Kerkton Security Technologies

Founded

2016

Country

United States

Website

www.kerkton.com/computer-aided-dispatch

Vendor Details

Company Name

Mobisoft

Country

United Kingdom

Website

mobisoft.fi/taxibook/

Product Features

Physical Security

Checkpoint Tracking No 
Customer Management No 
Data Collection Yes 
Event Management Yes 
Incident Management Yes 
Investigation Management Yes 
Multiple Alarm Queues Yes 

Product Features

Taxi Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling No 
Vehicle Tracking No 

Transportation Dispatch

Billing & Invoicing Yes 
Computer Aided Dispatch No 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling Yes 
Vehicle Tracking Yes 

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