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Description
Computer-aided dispatch systems empower dispatchers to manage numerous incidents simultaneously while effectively deploying patrol officers. With an optimized dispatch framework, you can streamline the process of sending out calls, offer timely updates to officers in the field, and earn accolades from clients for your swift response times. Whenever dispatchers or patrol officers have feedback, they can seamlessly add it to the call, complete with time-stamps for accurate record-keeping. In the event of natural disasters, collaboration between security companies becomes essential; therefore, dispatch can integrate multiple agencies or companies into a single call, ensuring that you have all necessary resources at your disposal. Furthermore, you can effortlessly attach documents, including photos, to the call; these images will be included in the PDFs of closed cases and can be configured to show up in both automated and manual activity reports. If you encounter a person or vehicle related to your service call—whether from your existing records or as a new entry—you can conveniently link them to the call, enhancing the overall efficiency and accuracy of the dispatch process. This interconnectivity not only aids in real-time decision-making but also facilitates better communication among all parties involved.
Description
SLA Track, created by Indus Aviation Systems LLP, is designed to enhance quality and ensure compliance with service level agreements through proactive security monitoring and facilities management, making it a seamless and unobtrusive solution for societies, companies, and institutes to facilitate the smooth execution of regular tasks. The system includes a Guard Tour Monitoring feature, which enables the tracking of security personnel as they patrol the premises, thereby bolstering the protection of valuable assets. Additionally, facilities management capabilities provide daily oversight of service operations, with real-time reporting that helps maintain compliance with established benchmarks. The Bin Tracking System further enhances efficiency by enabling real-time monitoring of industrial bin locations, minimizing losses associated with overlooked bins and ensuring adherence to service level agreements. This comprehensive approach not only boosts the productivity of deployed personnel but also opens up opportunities for an SLA-driven operational model, while generating detailed activity reports on a daily, weekly, and monthly basis. Ultimately, SLA Track stands out as a robust solution for organizations seeking to elevate their operational standards and achieve compliance effortlessly.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$10 per user, per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Kerkton Security Technologies
Founded
2016
Country
United States
Website
www.kerkton.com/computer-aided-dispatch
Vendor Details
Company Name
Indus Aviation Systems
Founded
2015
Country
India
Website
www.indusaviation.com
Product Features
Physical Security
Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues
Product Features
Physical Security
Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues