Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Computer-aided dispatch systems empower dispatchers to manage numerous incidents simultaneously while effectively deploying patrol officers. With an optimized dispatch framework, you can streamline the process of sending out calls, offer timely updates to officers in the field, and earn accolades from clients for your swift response times. Whenever dispatchers or patrol officers have feedback, they can seamlessly add it to the call, complete with time-stamps for accurate record-keeping. In the event of natural disasters, collaboration between security companies becomes essential; therefore, dispatch can integrate multiple agencies or companies into a single call, ensuring that you have all necessary resources at your disposal. Furthermore, you can effortlessly attach documents, including photos, to the call; these images will be included in the PDFs of closed cases and can be configured to show up in both automated and manual activity reports. If you encounter a person or vehicle related to your service call—whether from your existing records or as a new entry—you can conveniently link them to the call, enhancing the overall efficiency and accuracy of the dispatch process. This interconnectivity not only aids in real-time decision-making but also facilitates better communication among all parties involved.
Description
RIMS CAD streamlines challenging operations with its highly efficient approach, simultaneously offering clear and often automated access to crucial records information. Both line staff and management have immediate access to comprehensive data regarding patrol activities and dispatch processes. With RIMS Computer Aided Dispatch (CAD) and its robust suite of interconnected products, communication professionals can execute various integrated tasks through one advanced system. With a legacy of 36 years in development, RIMS CAD consistently fulfills the rigorous requirements of PSAPs, law enforcement, Fire/EMS personnel, and other public safety workers. Each element of the RIMS System, including our Computer Aided Dispatch, was designed with user-friendliness and ease of learning in mind. In fact, the most effective way to grasp any feature of RIMS is to engage with it directly and use its functionalities. Typically, users can master the foundational aspects of CAD within a few minutes, while our comprehensive training program spans just two days, making it accessible and efficient for all users. This ease of training ensures that professionals can quickly adapt to the system and enhance their operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Kerkton Security Technologies
Founded
2016
Country
United States
Website
www.kerkton.com/computer-aided-dispatch
Vendor Details
Company Name
Sun Ridge Systems
Founded
1983
Country
United States
Website
www.sunridgesystems.com
Product Features
Physical Security
Checkpoint Tracking
No
Customer Management
No
Data Collection
Yes
Event Management
Yes
Incident Management
Yes
Investigation Management
Yes
Multiple Alarm Queues
Yes
Product Features
Transportation Dispatch
Billing & Invoicing
No
Computer Aided Dispatch
No
Customer Database
No
Emergency Dispatch
No
Fuel Management
No
Mileage Tracking
No
Order Management
No
Routing
No
Scheduling
No
Vehicle Tracking
No