Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Computer-aided dispatch systems empower dispatchers to manage numerous incidents simultaneously while effectively deploying patrol officers. With an optimized dispatch framework, you can streamline the process of sending out calls, offer timely updates to officers in the field, and earn accolades from clients for your swift response times. Whenever dispatchers or patrol officers have feedback, they can seamlessly add it to the call, complete with time-stamps for accurate record-keeping. In the event of natural disasters, collaboration between security companies becomes essential; therefore, dispatch can integrate multiple agencies or companies into a single call, ensuring that you have all necessary resources at your disposal. Furthermore, you can effortlessly attach documents, including photos, to the call; these images will be included in the PDFs of closed cases and can be configured to show up in both automated and manual activity reports. If you encounter a person or vehicle related to your service call—whether from your existing records or as a new entry—you can conveniently link them to the call, enhancing the overall efficiency and accuracy of the dispatch process. This interconnectivity not only aids in real-time decision-making but also facilitates better communication among all parties involved.
Description
Reduce the hours spent on training staff and focus more on effectively reporting during patrols. Our clients appreciate the seamless user experience, which eliminates the need for extensive training on new technology. Incidents, activities, and insights are reported in real time, enabling users to transmit data effortlessly while on the move, ensuring that first responders can arrive at critical situations swiftly. The PatrolLIVE app facilitates straightforward monitoring of compliance and execution for your patrols, whether in a conventional patrol setting or managing a cleaning service, making it easy to track and document team activities. Data from incidents and activities is promptly accessible as soon as it is collected on-site. Major incidents can trigger automatic alerts to essential personnel as soon as they happen, enhancing response efficiency. Additionally, any web user has the capability to view detailed activity reports and tailor them according to their specific requirements, resulting in a more efficient and responsive reporting process. This flexibility in data management ensures that all stakeholders are informed and engaged at every step of the operation.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Kerkton Security Technologies
Founded
2016
Country
United States
Website
www.kerkton.com/computer-aided-dispatch
Vendor Details
Company Name
PatrolLIVE
Founded
2008
Country
United States
Website
www.patrollive.com
Product Features
Physical Security
Checkpoint Tracking
No
Customer Management
No
Data Collection
Yes
Event Management
Yes
Incident Management
Yes
Investigation Management
Yes
Multiple Alarm Queues
Yes
Product Features
Physical Security
Checkpoint Tracking
Yes
Customer Management
Yes
Data Collection
Yes
Event Management
Yes
Incident Management
Yes
Investigation Management
Yes
Multiple Alarm Queues
No