Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Ormandy Software Suite offers a well-structured framework for overseeing complex operations while ensuring user-friendliness. This harmonious blend of advanced features and simplicity allows for seamless navigation throughout the entire business cycle. At the heart of this system is FrontLine, which serves as the procedural nucleus and data hub for your organization. Specifically designed for efficient single-entry management, FrontLine facilitates all processes from point of sale to financial oversight, making it the central location for transactions. Additionally, Mobile Connect serves as a vital link between field personnel and the office, enabling job updates directly from mobile devices. Meanwhile, Insight delivers dynamic dashboards and visual representations that assist in identifying trends within your data, fostering more informed business decisions. Lastly, the Customer Portal empowers clients with access to essential information, enhancing their experience, expediting the collection process, and alleviating employee workload, ultimately contributing to a more efficient operation.
Description
ServiceManager is a cloud-based service management platform that can be configured for any business that manages after-sales service or repair of products in any industry. It offers a flexible workflow management system and powerful reporting tools. ServiceManager can be used as a point solution, or to support end-to–end returns, service, and repair. The platform allows seamless workflow and reporting across all service organizations.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Google Authenticator
No
JD Edwards EnterpriseOne
No
Oracle Fusion Cloud ERP
No
QuickBooks Online
No
Integrations
Google Authenticator
Yes
JD Edwards EnterpriseOne
Yes
Oracle Fusion Cloud ERP
Yes
QuickBooks Online
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Ormandy
Founded
1985
Country
United States
Website
www.ormandy.com
Vendor Details
Company Name
ServiceCentral Technologies
Founded
1991
Country
United States
Website
www.servicecentral.com
Product Features
Equipment Maintenance
Customer Database
Yes
Dispatch Management
Yes
Equipment Tracking
Yes
Inventory Control
Yes
Job Management
Yes
Maintenance Scheduling
Yes
Warranty Tracking
Yes
Work Order Management
Yes
ERP
Accounting Integration
Yes
Accounting Management
Yes
CRM
Yes
Dashboard
Yes
Distribution Management
No
Enterprise Asset Management
Yes
Financial Management
Yes
HR Management
No
Inventory Management
Yes
Order Management
Yes
Project Management
Yes
Purchase Order Management
Yes
Purchasing
Yes
Reporting/Analytics
Yes
Sales Management
Yes
Supply Chain Management
Yes
Warehouse Management
No
Product Features
Asset Tracking
Activity Tracking
Yes
Audit Trails
Yes
Barcoding / RFID
Yes
Checkout / Check-In
Yes
Depreciation Tracking
No
Disposal Tracking
Yes
Inventory Management
Yes
Location Tracking
No
QR Codes
No
Reservations
No
Service History
Yes
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
No
Scheduling
No
Service History Tracking
Yes
Time Clock
No
Work Order Management
Yes
Inventory Control
Allocation
Yes
Barcoding
Yes
Cost Tracking
Yes
Forecasting
Yes
Item Management
Yes
Order Management
Yes
Procurement Management
Yes
Reorder Management
Yes
SKU / UPC Codes
Yes
Serial Number Tracking
Yes
Supplier Management
Yes
Inventory Management
Alerts/Notifications
Yes
Barcoding / RFID
Yes
Forecasting
Yes
Inventory Optimization
No
Kitting
Yes
Manufacturing Inventory Management
Yes
Mobile Access
Yes
Multi-Channel Management
Yes
Product Identification
Yes
Reorder Management
Yes
Reporting/Analytics
Yes
Retail Inventory Management
Yes
Supplier Management
Yes
Warehouse Management
No
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
No
Order Fulfillment
Yes
Order Tracking
No
Recurring Orders
No
Returns Management
Yes
Shipping Management
Yes
Special Order Management
No
Packaging
3D Modeling
No
Asset Library
No
Drafting
No
For Manufacturers
No
In-Store Visualization
No
Inventory Management
Yes
Palletization
No
Quotes / Estimates
Yes
Specification Management
No
Supply Chain Management
Demand Planning
No
Electronic Data Interchange
Yes
Import / Export Management
Yes
Inventory Management
Yes
Order Fulfillment
Yes
Order Management
Yes
Sales & Operations Planning
No
Shipping Management
Yes
Supplier Management
Yes
Transportation Management
No
Warehouse Management
No
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Warranty Management
Contract Management
No
Eligibility Verification
Yes
For Field Service
No
For General Contractors
No
For Manufacturers
Yes
Parts Management
Yes
Policy Management
Yes
Product Registration
Yes
Repair Management
Yes
Returns Management
Yes
Service Management
Yes
Warranty Tracking
Yes
Work Order
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Preventive Maintenance
No
Quotes / Estimates
Yes
Recurring Appointments
No
Routing
No
Scheduling
No
Task Management
Yes
Workflow Management
Access Controls/Permissions
Yes
Approval Process Control
Yes
Business Process Automation
Yes
Calendar Management
Yes
Compliance Tracking
Yes
Configurable Workflow
Yes
Customizable Dashboard
Yes
Document Management
Yes
Forms Management
Yes
Graphical Workflow Editor
No
Mobile Access
Yes
No-Code
No
Task Management
Yes
Third Party Integrations
Yes
Workflow Configuration
Yes