Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
The Amadeus Digital Care Record (DCR) offers a thorough solution that aims to give healthcare professionals a consolidated perspective of patient data right when it is needed. By merging information from various healthcare systems into a Health Information Exchange, the platform generates a comprehensive, up-to-date profile for every patient. This efficient methodology enhances clinical decision-making and boosts productivity, while also alleviating clinician fatigue by minimizing redundant tasks. Furthermore, the Amadeus DCR incorporates analytical tools and care coordination features, which play a crucial role in promoting improved patient outcomes by detecting risks at an early stage and facilitating effective care throughout the entire patient journey. Ultimately, this integrated system not only optimizes workflow but also fosters a more patient-centered approach in healthcare delivery.
Description
Salesforce Agentforce Health is a comprehensive healthcare CRM designed to unify patient, provider, and operational data in one secure platform. Built on Salesforce’s deeply integrated architecture, it includes healthcare-specific workflows, compliance controls, and interoperability capabilities. The solution combines clinical and non-clinical data to deliver a 360-degree view of patients and members. AI-powered agents assist teams by summarizing records, automating document processing, and recommending next steps. Contact center teams gain real-time access to EHR data, eligibility details, and claims information to improve service speed and personalization. Care management tools enable coordinated, whole-person care with configurable care plans. Intelligent document automation reduces manual intake and accelerates case creation. Data 360 for Health enhances contextual insights across every touchpoint. Integration with MuleSoft, Slack, Marketing Cloud, and Service Cloud extends collaboration and engagement capabilities. Agentforce Health enables healthcare organizations to modernize operations, improve outcomes, and scale patient-centric care efficiently.
API Access
Has API
Yes
API Access
Has API
No
Integrations
CareBridge
Yes
Canary Digital Tipping
Yes
Concord Cloud Fax
No
Consensus Harmony
No
GIATA
Yes
Inspire Planner
No
PhoneIQ
No
Provar
No
Quickwork
Yes
Salesforce
No
Integrations
CareBridge
Yes
Canary Digital Tipping
No
Concord Cloud Fax
Yes
Consensus Harmony
Yes
GIATA
No
Inspire Planner
Yes
PhoneIQ
Yes
Provar
Yes
Quickwork
No
Salesforce
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Orion Health
Founded
1993
Country
New Zealand
Website
orionhealth.com/global/products/amadeus/
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/healthcare/cloud/
Product Features
Population Health Management (PHM)
Analytics
No
Cost-of-Care Analysis
No
Data Storage
No
EMR/EHR Integration
No
Patient Engagement
No
Patient Identification
No
Patient Risk Stratification
No
Patient-Reported Outcomes
No
Payment Bundling
No
Predictive Alerts
No
Test & Treatment Reminders
No
Utilization Tracking
No
Product Features
Healthcare CRM
Audience Targeting
No
Campaign Management
No
Marketing Automation
No
Medical History Records
No
Patient Communications
Yes
Patient Management
Yes
Physician Management
No
Predictive Analytics
No
Hospital Management
Accounting Integration
Yes
Appointment Management
No
Appointment Scheduling
Yes
Bed Management
No
Billing & Invoicing
No
Claims Management
No
In-Patient Management
No
Inventory Management
No
Medical Billing
Yes
Out-Patient Management
No
Patient Records Management
Yes
Physician Management
No
Policy Management
No
Revenue Management
No
Patient Case Management
Activity Tracking
Yes
Assessment Notes
No
Billing & Invoicing
No
Calendar Management
No
Candidate Identification
No
Case List Management
No
Eligibility Verification
No
HIPAA Compliant
Yes
Medical History Records
No
Patient Records
No
Referral Management
No
Treatment Planning
No
Patient Management
Admissions Management
No
Bed Management
No
Discharge Management
No
Historical Reporting
No
Patient Flow Management
No
Patient Location Tracking
No
Patient Monitoring
Yes
Real Time Reporting
Yes
Waiting Time Tracking
No
Patient Portal
Appointment Confirmations
No
Appointment Scheduling
No
Bill Payment
No
Care Plans
Yes
Care Summaries
No
EHR-Agnostic
Yes
Health Record Access
No
Intake Forms
No
Lab Results
No
Prescription Renewals
No
Secure Messaging
No
Video Consultations
No