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support

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Description

Orion™ Enterprise Solutions Suite aligns your business operations for optimal performance by providing tailored solutions that enhance business insights, operational excellence, and innovation. As a fully integrated, multi-user enterprise solution, it offers robust functionalities that ensure smooth interaction between various modules. This integration fosters more precise decision-making and improved control over business processes while remaining cost-effective. With industry-specific variations, Orion™ ERP systems leverage the advantages of cloud technology and multi-device capabilities, ensuring a seamless user experience coupled with comprehensive security measures to safeguard your enterprise and its clientele. The depth of expertise and understanding of various industries and global trends empowers the sharing of innovative ideas and best practices among users. By utilizing insightful analyses of costs, revenues, and liabilities, organizations can unlock total business value and drive sustainable growth. Furthermore, Orion™'s commitment to continuous improvement helps businesses stay agile and responsive in an ever-changing marketplace.

Description

The Orion Voice Platform offers a comprehensive enterprise voice services solution designed to enhance team efficiency and productivity. By facilitating real-time communication and voice-activated automation through devices such as smartphones, Orion operates seamlessly across unlimited distances and works on any carrier or Wi-Fi network. This versatile platform is available for teams of all sizes through an Orion subscription. With Orion, users can leverage voice commands to access a range of powerful features, including language translation, indoor positioning services, automated emergency notifications, streamlined standard operating procedures, compliance processes, and integrations with various business software applications. Ultimately, Orion empowers teams to work smarter and more effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Boson Protocol No 
BusinessBANKER Yes 
IBM Watson No 
SAP Store Yes 
Salesforce No 
Skype No 

Integrations

Boson Protocol Yes 
BusinessBANKER No 
IBM Watson Yes 
SAP Store No 
Salesforce Yes 
Skype Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Azentio Software

Country

Singapore

Website

www.azentio.com/orion/

Vendor Details

Company Name

Orion Labs

Founded

2014

Country

United States

Website

www.orionlabs.io

Product Features

ERP

Accounting Integration Yes 
Accounting Management No 
CRM Yes 
Dashboard No 
Distribution Management Yes 
Enterprise Asset Management Yes 
Financial Management Yes 
HR Management Yes 
Inventory Management Yes 
Order Management Yes 
Project Management No 
Purchase Order Management Yes 
Purchasing No 
Reporting/Analytics Yes 
Sales Management No 
Supply Chain Management Yes 
Warehouse Management Yes 

Product Features

Collaboration

Brainstorming No 
Calendar Management No 
Chat / Messaging Yes 
Contact Management Yes 
Content Management No 
Document Management No 
Project Management Yes 
Real Time Editing No 
Task Management Yes 
Version Control No 
Video Conferencing No 

Conversational AI

Code-free Development No 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis No 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

Digital Workplace

Activity / News Feed Yes 
Calendar Management No 
Chat / Messaging Yes 
Content Management No 
Document Management No 
Employee Directory Yes 
File Sharing Yes 
Knowledge Management Yes 
Surveys & Feedback Yes 
Task Management Yes 

Emergency Notification

Contact Management Yes 
Geo Targeting Yes 
Mass Notifications Yes 
Scenario Planning No 
Templates Yes 
Two-Way Communication Yes 

Employee Communication Tools

Activity / News Feed Yes 
Audio / Video Conferencing Yes 
Blogs No 
Chat / Messaging Yes 
Employee Directory No 
Event Calendar No 
File Sharing No 
Knowledge Management Yes 
Newsletter Management No 
Surveys & Feedback Yes 

Employee Engagement

Benchmarking Yes 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition Yes 
Feedback Management Yes 
Goal Management No 
Health & Wellness Programs No 
Performance Management Yes 
Pulse Surveys Yes 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging Yes 
Email Management No 
Employee Directory No 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony Yes 
Video Chat No 
Voice Chat No 

Team Communication

Activity / News Feed Yes 
Audio Calls Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Discussion Threads Yes 
File Sharing No 
Mobile Access Yes 
Push Notifications Yes 
Search Yes 
Surveys & Feedback Yes 
Task Management Yes 
Video Conferencing No 

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch Yes 
Customer Database No 
Emergency Dispatch Yes 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing Yes 
Scheduling Yes 
Vehicle Tracking Yes 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording No 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing No 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail No 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal Yes 
Recruiting Management No 
Scheduling No 
Skills Tracking Yes 
Time & Attendance No 
Variable Workforce Yes 

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