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support

Description

Origina stands out as a premier independent provider of third-party software support for IBM software, catering to a wide range of clients with over 800 IBM products available through the Passport Advantage program. Our team of Global IBM® Experts offers around-the-clock support, ensuring that customers receive assistance within just 30 minutes, thanks to our rigorous Service Level Agreements (SLAs). By transitioning from IBM to Origina for their software support needs, clients can realize significant savings of up to 50 percent annually, while also enjoying the benefits of avoiding mandatory upgrades. This approach not only enhances financial efficiency but also allows clients to derive maximum value from their IBM software by prolonging its effective use. Origina is committed to revolutionizing software support through its foundational principles: extending the software lifecycle, safeguarding its security and stability, and improving its overall functionality and performance. Ultimately, our goal is to empower customers, maximizing their investment in technology while ensuring they receive the highest quality of support.

Description

Ostara Systems Ltd is a leading provider in the Computer-Aided Facilities Management sector (CAFM). The Ostara CAFM Solution was established 14 years ago by a team of experienced facilities management and software professionals. It is still being developed and hosted in the UK. and is now used in more than 13 different countries, and has been translated more than 12 languages. Ostara's ideology is not about maintaining a client database. Instead, it focuses on a number key elements, including building compliance. Ostara's financial control configuration (including accrual spend management and budget management) allows clients to control costs and save money. Clients also have access to powerful reporting tools that allow them to view real-time information about all aspects of their maintenance environment.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

IBM Cloud Yes 
IBM Cognos Analytics Yes 
IBM DataStage Yes 
IBM Db2 Yes 
IBM FileNet Content Manager Yes 
IBM Informix Yes 
IBM MQ Yes 
IBM Netcool Operations Insight Yes 
IBM OpenPages Yes 
IBM Sterling Connect:Direct Yes 
IBM Storage Protect Yes 
IBM Tivoli Monitoring Yes 
IBM WebSphere Application Server Yes 

Integrations

IBM Cloud No 
IBM Cognos Analytics No 
IBM DataStage No 
IBM Db2 No 
IBM FileNet Content Manager No 
IBM Informix No 
IBM MQ No 
IBM Netcool Operations Insight No 
IBM OpenPages No 
IBM Sterling Connect:Direct No 
IBM Storage Protect No 
IBM Tivoli Monitoring No 
IBM WebSphere Application Server No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Origina

Founded

2012

Country

United kingdom

Website

www.origina.com

Vendor Details

Company Name

Ostara Systems Ltd

Founded

2007

Country

United Kingdom

Website

www.ostarasystems.com

Product Features

Building Maintenance

Asset Tracking Yes 
Commercial Properties No 
Customer Database No 
Dispatch Management Yes 
Inventory Management Yes 
Job Costing Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Residential Properties No 
Routing Yes 
Scheduling Yes 
Work Order Management Yes 

CMMS

Asset Tracking Yes 
Calibration Management No 
Inventory Control No 
Key & Lock Management No 
Mobile Access Yes 
Preventive Maintenance Yes 
Purchasing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Facility Management

Asset Management Yes 
Commercial Properties Yes 
Equipment Management Yes 
Facility Scheduling No 
Incident Management Yes 
Inspection Management Yes 
Inventory Control Yes 
Maintenance Tracking Yes 
Preventive Maintenance Yes 
Residential Properties Yes 
Room Scheduling No 
Schools No 
Space Planning No 
Vendor Management Yes 
Visitor Management No 
Work Order Management Yes 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing Yes 
Calibration Management No 
Dispatch Management Yes 
Inventory Control Yes 
Inventory Management Yes 
Key & Lock Management No 
Mobile Access Yes 
Planning Calendar Yes 
Predictive Maintenance Yes 
Preventive Maintenance Yes 
Purchasing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

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