Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Orderwave transcends the conventional Order Management System (OMS) by serving as an all-encompassing middleware for e-commerce. Positioned at the heart of your digital infrastructure, it streamlines complex business regulations, distributes essential data to various applications, and ensures seamless access to critical insights necessary for today’s online enterprises. Its event-driven architecture empowers you to integrate your unique business rules across orders, inventory, products, payments, or any relevant aspect at every stage of your e-commerce workflow. Since a one-size-fits-all OMS rarely meets the diverse needs of every business, it is essential that your OMS aligns perfectly with your specific operational criteria. Orderwave excels in this aspect, acting as a sophisticated e-commerce middleware solution. With our specially designed rules engine, implementing your business rules becomes a straightforward process that requires no coding expertise, making it accessible for teams of all technical backgrounds. This innovative approach not only enhances efficiency but also allows for rapid adaptation to changing business needs.
Description
For ecommerce retailers, shipment data only matters if it leads to the right customer or operational response. WISMOlabs brings order details, carrier activity, timing, customer context, and retailer-defined policies together before choosing what happens next. Depending on the situation, the platform can send or suppress an email or SMS update, change a branded tracking page, trigger a webhook, or route work into another system.
The result is more than package tracking. CX, support, and ecommerce operations teams receive live delivery visibility, exception handling, analytics, configurable communications, returns management, and delivery-aware review orchestration in one post-purchase platform.
Typical customers report 70-90% fewer "Where is my order?" inquiries. WISMOlabs fits brands processing roughly 500-20,000 or more monthly shipments and connects with Shopify, BigCommerce, WooCommerce, and Magento, as well as API-based and custom implementations.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Adobe Commerce
No
BigCommerce
No
Foursixty
No
Fulfillment.com
Yes
Klaviyo
No
Magento
No
Salesforce
No
Shopify
No
Shopify Plus
No
WooCommerce
No
Integrations
Adobe Commerce
Yes
BigCommerce
Yes
Foursixty
Yes
Fulfillment.com
No
Klaviyo
Yes
Magento
Yes
Salesforce
Yes
Shopify
Yes
Shopify Plus
Yes
WooCommerce
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0.01-$0.15 per shipment
All WISMOlabs platform capabilities are included. Pricing is based on monthly shipment volume, with rates ranging from $0.15 to $0.01 per shipment as volume increases. Monthly minimums and commercial terms vary by customer, shipment volume, and implementation requirements. Contact WISMOlabs for a tailored quote.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DRG Intelligent Computer Concepts
Website
www.orderwave.com
Vendor Details
Company Name
WISMOlabs
Founded
2018
Country
United States
Website
wismolabs.com
Product Features
Order Entry
Back Order Management
No
Customer Database
Yes
Inventory Management
Yes
Order Fulfillment
Yes
Order Management
Yes
Real Time Order Entry
Yes
Remote Order Entry
No
Shipping Management
Yes
Warehouse Management
Yes
Warehouse Management
3PL Management
Yes
Barcoding / RFID
Yes
Category Customization
No
Channel Management
No
Demand Planning
No
Inventory Management
Yes
Location Control
No
Order Management
Yes
Purchasing
No
Quality Control
No
Receiving / Putaway Management
No
Returns Management
Yes
Shipping Management
Yes
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
Yes
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
Shipment Tracking
Alerts/Notifications
Yes
Delivery Estimate
Yes
For Freight
No
For eCommerce
Yes
Status Tracking
Yes
Website Integration
Yes