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features
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support

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Description

An integrated platform created to establish and enhance recurring revenue streams for your enterprise. Ordergroove’s Relationship Commerce Cloud serves as a comprehensive solution for developing a thriving business centered around recurring revenue. We facilitate smooth customer interactions through various channels such as subscriptions, reordering, and memberships in eCommerce, physical retail, SMS, voice, and email. Fueled by our Anticipate AI technology and a team of award-winning experts in recurring revenue, we accelerate your business growth. With ready-made integrations, launching your Shopify Plus, Salesforce, or BigCommerce setup becomes quick and efficient. You can customize your brand’s appearance, track performance metrics, manage customer communications, and oversee client relationships, all from a single interface. Tailor your customer journey and design experience by utilizing our APIs alongside user-friendly documentation. Building recurring relationships is an evolving process, and by personalizing customer interactions, you become an essential part of their daily lives. By focusing on long-term engagement, you can foster deeper loyalty and satisfaction among your clientele.

Description

SAP Billing and Revenue Innovation Management provides a robust cloud-native platform that allows businesses to effectively monetize various offerings, including subscription-based, usage-based, and bundled services. This platform features a high-performance billing engine that manages one-time charges, recurring fees, usage-based pricing, and tiered structures while seamlessly aggregating data across different systems and facilitating partner settlements, all while maintaining the flexibility for real-time pricing adjustments. By rapidly introducing innovative offerings, it empowers organizations to enhance recurring revenue, optimize customer lifetime value through tailored promotions and automated lifecycle management, and efficiently scale operations through the automation of high-volume billing, invoicing, and financial postings worldwide. Among its key functionalities are flexible subscription lifecycle management with automatic renewals and real-time fee assessment, the automated generation of personalized customer offers and payment alternatives, as well as unified invoice creation that incorporates data enrichment and invoice-level discounts. Moreover, it also includes comprehensive entitlement tracking to ensure that customers receive the full scope of their subscriptions and benefits.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Auware Yes 
BigCommerce Yes 
Bubblehouse Yes 
Canopy Yes 
Churn Buster Yes 
Daasity Yes 
Flip Yes 
Klaviyo Yes 
Magento Yes 
Pypestream Yes 
Revaly Yes 
Rokt Catalog Yes 
SAP Datasphere No 
SAP S/4HANA No 
Salesforce Yes 
Salesforce Agentforce Commerce Yes 
ShipBob Yes 
Shopify Yes 
Shopify Plus Yes 

Integrations

Auware No 
BigCommerce No 
Bubblehouse No 
Canopy No 
Churn Buster No 
Daasity No 
Flip No 
Klaviyo No 
Magento No 
Pypestream No 
Revaly No 
Rokt Catalog No 
SAP Datasphere Yes 
SAP S/4HANA Yes 
Salesforce No 
Salesforce Agentforce Commerce No 
ShipBob No 
Shopify No 
Shopify Plus No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ordergroove

Founded

2008

Country

United States

Website

www.ordergroove.com

Vendor Details

Company Name

SAP

Founded

1972

Country

Germany

Website

www.sap.com/products/financial-management/billing-revenue-innovation-management.html

Product Features

eCommerce

CRM Yes 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security Yes 
Email Marketing No 
Inventory Management No 
Kitting Yes 
Loyalty Program No 
Mobile Access Yes 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management Yes 
SEO Management No 
Shopping Cart No 
Templates Yes 

Recurring Billing

Customer Portal No 
Deferred Billing No 
Discount Management No 
Dunning Management No 
Invoice History No 
Multi-Currency No 
Multi-Period Recurring Billing No 
Payment Processing No 
Recurring Donations No 
Subscription Billing No 

Subscription Management

Cancellation Management No 
Discount / Coupon Management No 
Dunning Management No 
Enrollment Management No 
Product Catalog No 
Recurring Billing No 
Revenue Recognition No 
Revenue Recovery Tools No 
Self Service Portal No 
Subscription Plan Management No 
Tax Management No 
Trial Management No 
Usage Tracking/Analytics No 

Product Features

Billing and Invoicing

Billing Portal No 
Contact Database No 
Contingency Billing No 
Customer Portal No 
Customizable Invoices No 
Dunning Management No 
Hourly Billing No 
Invoice History No 
Mobile Payments No 
Multi-Currency No 
Online Invoicing No 
Online Payments No 
Payment Processing No 
Project Billing No 
Recurring/Subscription Billing No 
Service Ticket Billing No 
Tax Calculator No 

Recurring Billing

Customer Portal No 
Deferred Billing No 
Discount Management No 
Dunning Management No 
Invoice History No 
Multi-Currency No 
Multi-Period Recurring Billing No 
Payment Processing No 
Recurring Donations No 
Subscription Billing No 

Subscription Management

Cancellation Management No 
Discount / Coupon Management No 
Dunning Management No 
Enrollment Management No 
Product Catalog No 
Recurring Billing No 
Revenue Recognition No 
Revenue Recovery Tools No 
Self Service Portal No 
Subscription Plan Management No 
Tax Management No 
Trial Management No 
Usage Tracking/Analytics No 

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