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Description
OrderRules is a capacity management and checkout control app built specifically for Shopify merchants that need automated ways to manage order volume, fulfillment limits, and purchasing restrictions. The platform helps businesses such as bakeries, restaurants, florists, meal prep companies, and handmade goods sellers prevent overselling by enforcing configurable rules directly within Shopify checkout. Merchants can automate store opening and closing hours, set daily or weekly order caps, create per-product and collection-based limits, and restrict how many items or orders customers can purchase within specified timeframes. OrderRules also supports customer-specific purchase controls designed to prevent hoarding, scalping, and abuse by enforcing strict login validation and checkout restrictions. The platform operates using native Shopify Functions and checkout validation extensions, making it compatible with Shopify Plus, Online Store 2.0 themes, and headless storefronts without requiring custom development work. Businesses can monitor real-time capacity through analytics dashboards that include order charts, blocked-order reporting, and historical performance insights. Email notifications alert merchants when capacity thresholds are approaching or fully reached, helping operators stay informed without manually monitoring store activity. OrderRules is designed to automate repetitive operational tasks so merchants can focus on production, fulfillment, and customer service instead of manually closing stores or issuing refunds. By combining automated checkout enforcement, flexible capacity controls, and real-time analytics, OrderRules helps Shopify businesses improve operational efficiency and protect fulfillment capacity.
Description
Simple Chat serves as an AI-powered helpdesk tailored for Shopify storefronts. The chatbot efficiently manages live chat and email correspondence, utilizing data from store products, orders, policies, frequently asked questions, custom metafields, and specific merchant guidelines. It is capable of tracking orders, modifying and verifying shipping addresses, canceling transactions, and diligently following up on unresolved issues until they are addressed.
All interactions are consolidated into a single inbox within the Shopify admin, allowing staff to intervene whenever necessary. To keep the team informed about escalated matters, alerts are sent via Slack. Additionally, the application provides notifications for back-in-stock items, oversees product subscriptions, and prepares responses for chargebacks related to Shopify Payments. By integrating with ShipHero, users can enhance the context related to warehousing and fulfillment.
The pricing model is based on each AI resolution, eliminating monthly and per-seat fees: the Standard plan costs $0.29 for every AI-resolved conversation, while the Premium plan is priced at $0.89, with charges processed through Shopify. Notably, conversations that are taken over by staff incur no additional costs, making the service economical for merchants. This flexible pricing structure encourages users to maximize the benefits of AI assistance without worrying about escalating costs.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
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Screenshots View All
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Pricing Details
$0
Free Trial
Yes
Free Version
No
Pricing Details
$0.29/AI resolution
Standard costs $0.29 per AI resolution; Premium costs $0.89 per AI resolution. There is no monthly subscription or per-seat charge. Shopify bills usage. Live-store use requires a paid usage plan; development stores can test at no charge. Human-handled conversations are not billed as AI resolutions.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
eFoli
Founded
2013
Country
Bangladesh
Website
www.orderrules.com
Vendor Details
Company Name
SA Inc.
Founded
2017
Country
Canada
Website
simple-chat.com
Product Features
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
