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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Connect with shoppers digitally across all platforms, enhancing conversion rates through a more intelligent and personalized shopping experience. Eliminate barriers by centralizing your omnichannel business operations and experiences via a unified commerce platform. Equip your retail teams with essential mobile tools to seamlessly integrate online and physical customer interactions. Tailored for the demands of contemporary omnichannel retail, the Orckestra Commerce Cloud empowers you to innovate and create unique experiences. Develop new omnichannel commerce solutions rapidly with a flexible API-driven commerce platform and a comprehensive array of commerce services and business applications. Effectively launch online storefronts and merchandise products on a global scale, ensuring a consistent approach. Our commerce-oriented experience management system enables you to engage customers through customized web and mobile interactions. Sell in any location and fulfill orders from anywhere, while overseeing the complete order lifecycle with our API-first approach, which streamlines processes and enhances overall efficiency. This holistic solution positions your business for success in the ever-evolving digital marketplace.

Description

Engage with customers anytime and from any location using our B2C ecommerce platform. Discover how Salesforce B2C Commerce can assist you in crafting cohesive and insightful digital shopping experiences, whether online or in physical stores. This platform, formerly known as Commerce Cloud Digital, allows you to connect with your audience and offer tailored shopping interactions across various commerce channels, including web, mobile, social media, and brick-and-mortar locations. With its robust capabilities, Salesforce B2C Commerce facilitates distinctive digital interactions and seamless transactions at every customer touchpoint. You can swiftly launch new websites, explore new markets, boost sales, and accelerate your business growth through a wealth of ready-to-use features. Additionally, tackle shopping cart abandonment with established strategies such as saved carts, streamlined checkout processes, and expedited payment options. Expand your audience by integrating digital commerce with social platforms and online communities, including popular sites like Instagram and Facebook, thereby creating a holistic shopping environment that resonates with consumers. By leveraging these tools, businesses can not only enhance customer satisfaction but also drive loyalty and repeat purchases.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Bloomreach No 
Exposebox No 
Facebook No 
GhostRetail No 
Instagram No 
Ketch No 
Kinective Bridge No 
Lucidworks No 
Microsoft 365 Yes 
Microsoft Dynamics 365 Yes 
MuleSoft Anypoint Platform No 
Prefixbox No 
Quip No 
RenderDraw Journeys No 

Integrations

Bloomreach Yes 
Exposebox Yes 
Facebook Yes 
GhostRetail Yes 
Instagram Yes 
Ketch Yes 
Kinective Bridge Yes 
Lucidworks Yes 
Microsoft 365 No 
Microsoft Dynamics 365 No 
MuleSoft Anypoint Platform Yes 
Prefixbox Yes 
Quip Yes 
RenderDraw Journeys Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$25 per month
Billed annually
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Orckestra

Founded

2006

Country

Canada

Website

www.orckestra.com/en/

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/products/commerce-cloud/ecommerce/

Product Features

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

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