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features
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support

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Description

Executing successful events is rewarding and celebrated, yet the process can be both challenging and stressful. Managing all the various tasks tied to your event without the best available tools and services can jeopardize your chances of success. Orchid.Events mitigates this risk by ensuring that every aspect of convention housing is meticulously organized and executed, allowing attendees, exhibitors, and VIPs to easily secure accommodations while being well taken care of throughout the entire experience. We assess your reserved hotel rooms and create an easy-to-navigate reservation website, enabling your attendees to efficiently plan their stay and swiftly book accommodations that meet their preferences, which in turn helps you maximize your contracted room block at participating hotels. By handling all your hotel room arrangements, we empower you to concentrate on the vital elements of your event that only you can oversee, ensuring a seamless experience for all involved. Furthermore, our dedicated team is committed to providing ongoing support to guarantee that every detail is addressed, allowing you to celebrate your event's success with peace of mind.

Description

ResortSuite SALES & CATERING effectively manages all components of your banquet operations, including sales task lists, quotes, contracts, event oversight, and billing. This platform is capable of coordinating everything from a one-day banquet or wedding to extended conferences or multi-venue conventions, ensuring a comprehensive overview of each guest's experience. It allows real-time access to hotel room availability and facilitates the creation of room blocks that are seamlessly connected to the master account. Whether you're organizing a small, intimate gathering or managing several large events spanning multiple days, you can do so from a single booking interface. Furthermore, you can enhance operational efficiency by adding specific instructions for an event or appending notes to existing contracts, invoices, or BEOs. Additionally, users gain complete visibility of resort amenities such as the spa, activities, and tee times, tailored for group bookings, making the planning process even smoother. This not only streamlines the planning experience but also enhances the overall satisfaction of your guests.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cendyn CMS No 
Cendyn Guestrev No 
Cendyn Loyalty No 
Cendyn Revintel No 
Whistle Messaging No 

Integrations

Cendyn CMS Yes 
Cendyn Guestrev Yes 
Cendyn Loyalty Yes 
Cendyn Revintel Yes 
Whistle Messaging Yes 

Pricing Details

$5.00/month
Free Trial No 
Free Version No 

Pricing Details

$20000 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Orchid.Events

Founded

1989

Country

United States

Website

www.orchid.events/

Vendor Details

Company Name

ResortSuite

Founded

1999

Country

Canada

Website

www.resortsuite.com

Product Features

Event Management

Attendee Management Yes 
Badge Management Yes 
Conferences / Conventions No 
Exhibit / Vendor Management Yes 
Gamification Yes 
Room Block Management Yes 
Social Media Promotion Yes 
Sponsorship Management No 
Surveys & Feedback No 
Ticketing Yes 
Volunteer Management Yes 
Weddings / Parties No 

Meeting

Action Item Tracking No 
Agenda Management No 
Attendee Management No 
Board Meetings No 
Committee Meetings No 
Internal Meetings No 
Invitation Management No 
Legislative Meetings No 
Materials Management No 
Meeting Feedback No 
Meeting Preparation Tools No 
Meeting Room Booking No 
Minutes Management No 
Post-Meeting Tools No 
Scheduling No 
Travel Management No 
Voting Management No 

Registration

Activity Registration No 
Attendance Management Yes 
Badge Management Yes 
Calendar Management Yes 
Class Registration No 
Contact Management No 
Event Registration No 
Form Builder No 
Group Registration No 
Marketing Management Yes 
Online Registration Yes 
Onsite Registration Yes 
Payment Processing Yes 
Refund Automation Yes 
Self Check-In Yes 
Surveys & Feedback No 

Product Features

Catering

Banquet Management Yes 
Billing & Invoicing Yes 
Booking Management Yes 
Calendar Management Yes 
Contract Management No 
Costing No 
Customer Database Yes 
Event Management Yes 
Facility Management No 
Inventory Management Yes 
Kitchen / Menu Management Yes 
Order Management No 
Quote Management Yes 
Recipe Management No 
Waitstaff Management Yes 

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