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Average Ratings 0 Ratings
Description
Enhance both your customer and employee experiences by leveraging real-time data for informed decision-making, suitable for businesses of any scale. Our sophisticated web platform allows you to design straightforward and effective surveys effortlessly. You can gather valuable customer feedback using our applications available on Android and iOS devices, accessible through web, tablet, or phone. Analyze comprehensive metrics on customer interactions and satisfaction via our intuitive web dashboard. Utilize these insights to implement proactive measures aimed at boosting overall customer contentment. Furthermore, our online surveys are functional offline; responses are stored on mobile devices until internet connectivity is restored. Benefit from in-depth analytics and insights derived from the data provided by your respondents. Additionally, you have the option to showcase your organization's special offers and promotions during survey participation. Select from a variety of question formats, including radio buttons, checkboxes, star ratings, numerical ratings, and NPS. Our platform also accommodates surveys in multiple languages, ensuring a broader reach, and supports various media formats, such as images and videos, enhancing the survey experience. This comprehensive approach ensures you capture the necessary data to drive meaningful improvements in your business.
Description
At SurveySquare, we believe that online surveys are just the beginning of the customer feedback journey. With our innovative ActionTracker™ technology, we enable our clients to not only gather responses but also monitor them and take meaningful actions. Our comprehensive solution empowers you to enhance your customer experience proactively. You can design fully branded surveys using SurveySquare's online survey software, which offers a diverse selection of over a hundred customizable templates and a powerful builder for fast survey creation. Whether you collect responses online or through mobile devices, all our surveys are designed to be responsive, ensuring they function seamlessly on any device. You have the flexibility to integrate your survey directly onto your website—whether on a dedicated page or as a popup—or distribute it through an email campaign, ensuring that your surveys reach your customers wherever they are. Analyzing survey responses is straightforward; simply apply the filters you require and select from various chart and graph options to meet your specific needs. Additionally, you can effortlessly customize reports with your branding elements such as logos, fonts, and colors, allowing for a professional presentation of your findings. By utilizing SurveySquare, you are not only gathering data but also transforming it into actionable insights that can drive your business forward.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$150 per year
Free Trial
No
Free Version
No
Pricing Details
$19.95 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Zivot Labs Inc
Founded
2013
Country
India
Website
orbitrics.com
Vendor Details
Company Name
SurveySquare.com
Founded
2004
Country
United States
Website
www.surveysquare.com
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
No
Survey Management
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
No
Offline Response Collection
No
Paper Survey
Yes
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
Yes