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Description
Oversee all aspects of new subscriptions, renewals, and upgrades by integrating your CRM with back-office systems, thus gaining a comprehensive understanding of customers' buying patterns. Powered by machine learning, Oracle Subscription Management stands out as the sole fully integrated, cloud-based subscription management platform tailored for both product and service-oriented businesses, streamlining the administration of contracts, invoicing, and revenue management. Transform your organization with subscription services using a flexible solution that accommodates intricate products and services, along with capabilities for quoting, deal management, and customer self-service, all while reducing the burden of complicated administrative tasks and manual operations. Simplify intricate workflows across various systems and interaction points, thereby enhancing efficiency. Accommodate numerous engagement avenues across diverse pricing, delivery, and billing frameworks. Equip your sales and service teams with the necessary tools to seamlessly adjust, oversee, and renew deployment options, ensuring that they have everything needed for optimal customer interaction and satisfaction. This holistic approach not only boosts operational efficiency but also enhances customer relationships and retention in the long run.
Description
Vertex CRM serves as a cloud-oriented platform that integrates customer relationship management with revenue operations, specifically designed for teams overseeing sales funnels and ongoing subscriptions. It unifies various components such as contacts, businesses, deals, workflows, marketing attribution, booking interfaces, communication tools, quotes, invoices, and subscription billing within a collaborative environment. Featuring an AI assistant, it can generate sales orders, proposals, and subscription documents, as well as schedule appointments, send communications, and highlight insights related to funnels or subscriptions, while allowing for review and approval of suggested actions. Teams are equipped to handle subscriber plans, manage churn, offer retention strategies, and oversee multi-tenant SaaS entitlements, all while connecting essential services such as payments, calendars, messaging, email, accounting, and advertising. Access to CRM, billing, and subscription information is facilitated through a REST API and webhooks, enhancing integration capabilities. Vertex CRM primarily targets sales, growth, and billing teams within the realms of SaaS, OTT, and streaming industries, making it a versatile tool for business expansion and customer engagement. By employing this platform, businesses can streamline their operational processes and improve overall efficiency in managing customer relationships.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Accenture Cloud Trade Promotion Management
Yes
Cisco AnyConnect
Yes
Cognizant
Yes
Deloitte Compliance Suite
Yes
EVOSYS TELEMATICS
Yes
Google Calendar
No
Kinetica
Yes
Microsoft 365
No
Oracle Advertising
Yes
Oracle Cloud CX
Yes
Integrations
Accenture Cloud Trade Promotion Management
No
Cisco AnyConnect
No
Cognizant
No
Deloitte Compliance Suite
No
EVOSYS TELEMATICS
No
Google Calendar
Yes
Kinetica
No
Microsoft 365
Yes
Oracle Advertising
No
Oracle Cloud CX
No
Pricing Details
$240 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
$19/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/sales/subscription-management/
Vendor Details
Company Name
Vodlix
Founded
2023
Country
United Kingdom
Website
vertexcrm.io
Product Features
Subscription Management
Cancellation Management
No
Discount / Coupon Management
No
Dunning Management
No
Enrollment Management
No
Product Catalog
No
Recurring Billing
No
Revenue Recognition
No
Revenue Recovery Tools
No
Self Service Portal
No
Subscription Plan Management
No
Tax Management
No
Trial Management
No
Usage Tracking/Analytics
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Alternatives
Alternatives
No Alternatives