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Description
Oracle Social Cloud Service is a comprehensive tool designed to enhance and expand your interactions with customers across various social media platforms. This service combines four top-tier components of social relationship management—social listening, social analytics, social engagement, and social publishing—into a single cohesive interface, resulting in the most thorough social relationship management solution currently available. To utilize this service effectively, users must possess an Oracle Identity Cloud Service account with the appropriate permissions, such as being an Identity Domain Administrator or Application Administrator. Furthermore, an account for Oracle Social Cloud Service with administrative privileges is necessary for setting up federated authentication alongside the Oracle Social Cloud Service itself. In order to facilitate provisioning, it is essential to have the client credentials, including the client ID and client secret, along with the necessary API access permissions to ensure proper authentication with the REST APIs of Oracle Social Cloud Service. This integration enables organizations to streamline their social media management processes and optimize customer engagement strategies.
Description
Platform Sharebee enables you to implement Employee Advocacy, Customer Advocacy, and Social Selling programs. If you want to reach thousands of ears, speak through hundreds of mouths.
With Sharebee, you can reach your target audience authentically and at scale — whether they are customers, candidates, or partners. You’ll help employees feel comfortable on social media and encourage them to share stories about their projects, passions, and achievements.
The platform includes:
• Content Library: a database of ready to use posts aligned with your company’s tone of voice, prepared for your ambassadors
• Self-publishing: a creator tool for crafting, scheduling, and publishing posts in their own style
• Advanced analytics: insights into the reach generated by the entire company, specific departments, or individual employees over time. You’ll see which content performs best, what engages the community, and what AVE you achieve
• Gamification: an algorithm that awards points and builds rankings based on ambassadors’ activity and effectiveness, allowing you to reward the most engaged individuals
• Mobile app: publish content and manage the entire program even on the go
• mAIa: an AI assistant that helps create content when inspiration or time run short
What you will gain:
• Authenticity: turn employees into your brand’s strongest ambassadors. Clients want to hear stories, not offers — told by people, not companies
• Engagement: an Employee Advocacy program increases employee loyalty and engagement
• Reach: reach thousands of ears by speaking through hundreds of mouths. Posts from individual profiles generate up to 8× more reach than company profiles
• Employer Branding: employees will tell the best stories about your company
API Access
Has API
No
API Access
Has API
Yes
Integrations
Microsoft Outlook
No
Slack
No
Pricing Details
Contact Oracle for pricing details.
Free Trial
No
Free Version
No
Pricing Details
$45/month/user
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
docs.oracle.com/en/cloud/paas/identity-cloud/idcsc/oraclesocialcloudservice.html
Vendor Details
Company Name
Sharebee
Founded
2018
Country
Poland
Website
sharebee.pl/en/
Product Features
Social Selling
Automated Publishing
No
Compliance Management
No
Content Discovery
No
Content Management
No
Employee Advocacy
No
Gamification
No
Lead Engagement
Yes
Performance Metrics
No
Pre-Approved Content Library
Yes
Single Sign On
No
Social Media Monitoring
No
Product Features
Employee Advocacy
Content Controls / Compliance
Yes
Content Library Creation
Yes
Mobile Access
Yes
Post Scheduling
Yes
Push / Email Notifications
Yes
Reporting / Analytics
Yes
Social Sharing Gamification
Yes
Tiered User Permissions
Yes
Social Selling
Automated Publishing
Yes
Compliance Management
Yes
Content Discovery
No
Content Management
Yes
Employee Advocacy
Yes
Gamification
Yes
Lead Engagement
No
Performance Metrics
No
Pre-Approved Content Library
Yes
Single Sign On
No
Social Media Monitoring
Yes