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Description

Oracle Social Cloud Service is a comprehensive tool designed to enhance and expand your interactions with customers across various social media platforms. This service combines four top-tier components of social relationship management—social listening, social analytics, social engagement, and social publishing—into a single cohesive interface, resulting in the most thorough social relationship management solution currently available. To utilize this service effectively, users must possess an Oracle Identity Cloud Service account with the appropriate permissions, such as being an Identity Domain Administrator or Application Administrator. Furthermore, an account for Oracle Social Cloud Service with administrative privileges is necessary for setting up federated authentication alongside the Oracle Social Cloud Service itself. In order to facilitate provisioning, it is essential to have the client credentials, including the client ID and client secret, along with the necessary API access permissions to ensure proper authentication with the REST APIs of Oracle Social Cloud Service. This integration enables organizations to streamline their social media management processes and optimize customer engagement strategies.

Description

Oracle University offers a diverse range of training, certification, and digital adoption solutions designed to equip organizations with the essential skills and knowledge needed to excel in using Oracle Cloud Infrastructure (OCI), Oracle Database, and Oracle Fusion Cloud and Industry Applications. With tailored learning paths, specialized courses, and practical labs, Oracle MyLearn delivers in-depth training aimed at helping users implement, manage, and fully harness the capabilities of their Oracle Cloud technologies. By advancing your knowledge of Oracle Cloud technologies, you can significantly improve your career opportunities through the attainment of an official Oracle Certification. The training and certification preparation courses provided by Oracle enable you to cultivate valuable skills, confirm your expertise, and elevate your professional standing. Additionally, you can enhance your team’s confidence in cloud technologies with customized private training sessions that can be adapted to meet your unique needs, ensuring a comprehensive learning experience. This commitment to personalized education helps foster a deeper understanding and practical application of Oracle's suite of products.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

JD Edwards EnterpriseOne No 
Java No 
MySQL No 
Oracle Cloud CX No 
Oracle Cloud Infrastructure No 
Oracle Database No 
Oracle E-Business Suite No 
Oracle Fusion Cloud ERP No 
Oracle Guided Learning No 
Oracle Hyperion No 
Oracle MyLearn No 
Oracle PeopleSoft No 
Oracle Retail No 
Oracle Siebel CRM No 

Integrations

JD Edwards EnterpriseOne Yes 
Java Yes 
MySQL Yes 
Oracle Cloud CX Yes 
Oracle Cloud Infrastructure Yes 
Oracle Database Yes 
Oracle E-Business Suite Yes 
Oracle Fusion Cloud ERP Yes 
Oracle Guided Learning Yes 
Oracle Hyperion Yes 
Oracle MyLearn Yes 
Oracle PeopleSoft Yes 
Oracle Retail Yes 
Oracle Siebel CRM Yes 

Pricing Details

Contact Oracle for pricing details.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

docs.oracle.com/en/cloud/paas/identity-cloud/idcsc/oraclesocialcloudservice.html

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/education/

Product Features

Social Selling

Automated Publishing No 
Compliance Management No 
Content Discovery No 
Content Management No 
Employee Advocacy No 
Gamification No 
Lead Engagement Yes 
Performance Metrics No 
Pre-Approved Content Library Yes 
Single Sign On No 
Social Media Monitoring No 

Product Features

Training

Academic / Education No 
Asynchronous Learning No 
Blended Learning No 
Built-In Course Authoring No 
Built-in LMS No 
Certification Management No 
Corporate / Business No 
Learner Portal No 
Mobile Learning No 
Simulation No 
Synchronous Learning No 
Training Companies No 
eCommerce No 

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