Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cloud-based omnichannel retail solutions create remarkable cross-channel experiences for customers. By optimizing operations, you can lower expenses, boost efficiency, empower employees, and elevate customer service. Design impactful physical and digital shopping environments by gaining a real-time understanding of your customers’ behaviors and requirements throughout their journey. Equip your store associates with comprehensive insights into customer preferences through advanced and adaptable POS systems. Ensure outstanding customer support while keeping track of order shipments and their statuses. Additionally, provide your associates with tools to enhance customer satisfaction both before and after purchases. With immediate access to precise inventory information, you can streamline in-store processes and procedures effectively. Enable your store associates with powerful point-of-service capabilities that enhance customer interactions. Furthermore, mobile-enabled solutions provide the shopping experiences that today’s customers anticipate, complete with inventory visibility and customer insights. This holistic approach is essential for retailers aiming to stay competitive in a rapidly evolving market.
Description
Take fulfillment to the next level. Omni™ OMS is an industry-leading, end-to-end retail fulfillment solution for unified omnichannel commerce, enabling a single enterprise view of stock in real time, optimizing available-to-promise inventory while providing your customers with the confidence that what they order will be delivered or available in-store. Omni™ OMS enables you to configure, manage and execute complex order routing processes effectively and efficiently through advanced order orchestration functionality. With an intuitive interface and accessibility through the web from any device, the Omni™ OMS store fulfillment module easily enables store associates to fulfill and deliver BOPIS and curbside pickup (BOPAC) orders. Advanced “store-as-warehouse” functionality provides in-store pick and pack workflows that streamline the fulfillment process. Exceed your customers’ expectations with maximum flexibility to create, cancel or edit existing orders. Also offer multiple appeasement options including price matching, credits and adjustments.
API Access
Has API
No
API Access
Has API
No
Integrations
Apple Pay
Yes
Google Pay
Yes
Oracle APEX
Yes
Oracle Analytics Cloud
Yes
Oracle MICROS POS
Yes
Oracle Retail
Yes
Samsung Pay
Yes
Scandit
Yes
SensePass
Yes
Integrations
Apple Pay
No
Google Pay
No
Oracle APEX
No
Oracle Analytics Cloud
No
Oracle MICROS POS
No
Oracle Retail
No
Samsung Pay
No
Scandit
No
SensePass
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$50000 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Oracle
Country
United States
Website
www.oracle.com/retail/omnichannel/#rc30p1
Vendor Details
Company Name
Tecsys
Founded
1983
Country
Canada
Website
www.tecsys.com/omni-retail-solutions/order-management/
Product Features
Retail POS Systems
Barcode Scanning
No
Commission Management
No
Discount Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program Support
No
Pricing Management
No
Returns Tracking
No
Sales Tracking
No
Touch Screen
No
eCommerce
No
Product Features
Distribution
Barcoding / RFID
Yes
Import / Export Management
Yes
Inventory Management
Yes
Order Management
Yes
Purchasing
Yes
Returns Management
Yes
Sales Forecasting
Yes
Shipping Management
Yes
Warehouse Management
Yes
Multi-Channel eCommerce
Catalog Management
No
Channel Management
No
Data Synchronization
No
Email Marketing
No
Inventory Management
Yes
Marketplace Integration
Yes
Mobile Commerce
Yes
Order Management
Yes
Promotions Management
No
Returns Management
Yes
SEO Management
No
Shopping Cart
No
Social Commerce
No
Order Fulfillment
Choose Shipping Service
Yes
Global Shipping
Yes
Inventory Management
Yes
Multi-Channel Support
Yes
Order Management
Yes
Production Logistics
No
Recycling
No
Returns Management
Yes
Supply Chain Management
Yes
eCommerce Integration
Yes
Order Management
Back Order Management
Yes
Catalog Management
No
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
No
Returns Management
Yes
Shipping Management
Yes
Special Order Management
Yes