Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cloud-based omnichannel retail solutions create remarkable cross-channel experiences for customers. By optimizing operations, you can lower expenses, boost efficiency, empower employees, and elevate customer service. Design impactful physical and digital shopping environments by gaining a real-time understanding of your customers’ behaviors and requirements throughout their journey. Equip your store associates with comprehensive insights into customer preferences through advanced and adaptable POS systems. Ensure outstanding customer support while keeping track of order shipments and their statuses. Additionally, provide your associates with tools to enhance customer satisfaction both before and after purchases. With immediate access to precise inventory information, you can streamline in-store processes and procedures effectively. Enable your store associates with powerful point-of-service capabilities that enhance customer interactions. Furthermore, mobile-enabled solutions provide the shopping experiences that today’s customers anticipate, complete with inventory visibility and customer insights. This holistic approach is essential for retailers aiming to stay competitive in a rapidly evolving market.
Description
The Swan Retail System (SRS) serves as a comprehensive, omnichannel retail management tool that encompasses customer orders, inventory oversight, accounting, merchandising, supply chain logistics, and ecommerce functionalities all within a unified interface. It accommodates various stock categories, including units, financial items, catalogs, kits, and non-stock items, while offering real-time inventory updates across both physical and online platforms, complete with notifications for restocking needs. Furthermore, it oversees the entire purchasing and logistics process, covering everything from purchase orders and supplier coordination to container tracking, warehousing, and final delivery. This system seamlessly integrates with electronic point of sale (EPOS), customer loyalty programs, ecommerce platforms like WooCommerce and Shopify, as well as CRM and accounting software, allowing for a single database and centralized administration for both online and brick-and-mortar retail environments. Tailored for diverse retail sectors such as furniture, home goods, garden centers, department stores, and specialty shops, it also accommodates various customer account types, including trade, staff, and store cards. With its extensive features, SRS aims to streamline operations and enhance customer experiences across all retail channels.
API Access
Has API
No
API Access
Has API
No
Integrations
Apple Pay
Yes
Fetchify
No
Google Pay
Yes
Mailchimp
No
Maxoptra
No
Omnisend
No
Oracle APEX
Yes
Oracle Analytics Cloud
Yes
Oracle MICROS POS
Yes
Oracle Retail
Yes
Integrations
Apple Pay
No
Fetchify
Yes
Google Pay
No
Mailchimp
Yes
Maxoptra
Yes
Omnisend
Yes
Oracle APEX
No
Oracle Analytics Cloud
No
Oracle MICROS POS
No
Oracle Retail
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Oracle
Country
United States
Website
www.oracle.com/retail/omnichannel/#rc30p1
Vendor Details
Company Name
Swan Retail
Founded
2004
Country
United Kingdom
Website
www.swanretail.co.uk/swan-retail-system/
Product Features
Retail POS Systems
Barcode Scanning
No
Commission Management
No
Discount Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program Support
No
Pricing Management
No
Returns Tracking
No
Sales Tracking
No
Touch Screen
No
eCommerce
No
Product Features
Retail Management
CRM
No
Commission Management
No
Email Marketing
No
Employee Management
No
Loyalty Program
No
Mail Order
No
Merchandise Management
No
Multi-Location
No
Order Management
No
Purchase Order Management
No
Reporting/Analytics
No
Returns Management
No
eCommerce
No
Retail POS Systems
Barcode Scanning
No
Commission Management
No
Discount Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program Support
No
Pricing Management
No
Returns Tracking
No
Sales Tracking
No
Touch Screen
No
eCommerce
No