Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cloud-based omnichannel retail solutions create remarkable cross-channel experiences for customers. By optimizing operations, you can lower expenses, boost efficiency, empower employees, and elevate customer service. Design impactful physical and digital shopping environments by gaining a real-time understanding of your customers’ behaviors and requirements throughout their journey. Equip your store associates with comprehensive insights into customer preferences through advanced and adaptable POS systems. Ensure outstanding customer support while keeping track of order shipments and their statuses. Additionally, provide your associates with tools to enhance customer satisfaction both before and after purchases. With immediate access to precise inventory information, you can streamline in-store processes and procedures effectively. Enable your store associates with powerful point-of-service capabilities that enhance customer interactions. Furthermore, mobile-enabled solutions provide the shopping experiences that today’s customers anticipate, complete with inventory visibility and customer insights. This holistic approach is essential for retailers aiming to stay competitive in a rapidly evolving market.
Description
Currently, a significant 68% of shoppers express dissatisfaction with their in-store purchasing experiences, indicating a demand for innovative services that foster a seamless shopping journey. Today's consumers seek the ability to make purchases wherever and whenever they desire, utilizing their chosen payment methods. As a result of the influx of new in-store services, traditional checkout systems are rapidly becoming outdated. Retailers are moving beyond the need for conventional checkout processes, instead requiring a cohesive in-store interface that prioritizes the role of the sales associate. These traditional systems are not only becoming obsolete but also lack the user-friendly functionality necessary to integrate online payments with in-store pickups, often leading to complex transitions. The SoCloz omnichannel platform places sales associates at the forefront of customer engagement, equipping them with a vital tool to oversee a wide array of omnichannel orders efficiently. This shift not only enhances the shopping experience for consumers but also empowers associates to deliver better service.
API Access
Has API
No
API Access
Has API
No
Integrations
Apple Pay
Yes
Google Pay
Yes
Oracle APEX
Yes
Oracle Analytics Cloud
Yes
Oracle MICROS POS
Yes
Oracle Retail
Yes
Samsung Pay
Yes
Scandit
Yes
SensePass
Yes
Integrations
Apple Pay
No
Google Pay
No
Oracle APEX
No
Oracle Analytics Cloud
No
Oracle MICROS POS
No
Oracle Retail
No
Samsung Pay
No
Scandit
No
SensePass
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Oracle
Country
United States
Website
www.oracle.com/retail/omnichannel/#rc30p1
Vendor Details
Company Name
SoCloz
Country
France
Website
www.socloz.com
Product Features
Retail POS Systems
Barcode Scanning
No
Commission Management
No
Discount Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program Support
No
Pricing Management
No
Returns Tracking
No
Sales Tracking
No
Touch Screen
No
eCommerce
No
Product Features
Point of Sale
Barcode Scanning
Yes
Commission Management
Yes
Cryptocurrency Support
No
Customer Account Profiles
Yes
Discount Management
Yes
Electronic Signature
Yes
Gift Card Management
Yes
Loyalty Program
No
Multi-Location
Yes
Restaurant POS
Yes
Retail POS
Yes
Returns Management
Yes
eCommerce Integration
Yes