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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Oracle Intelligent Advisor empowers service agents to provide accurate and tailored guidance to every customer. This innovative decision automation tool enables business users to set up rules, ensuring that the advice given is consistent and clear, thereby enhancing the efficiency and personalization of customer service. It allows customers to independently tackle both straightforward and intricate problems. By employing intelligent online interviews, users receive customized advice suited to their individual needs. Business users are empowered to configure this advice seamlessly, using either a web browser or a desktop development application. Additionally, it allows these users to create and oversee rules without needing to involve a programmer. With the ability to easily develop and implement decision-making services directly in a web browser, there is no requirement for installing or managing a separate desktop tool. Furthermore, this solution centralizes the unique application logic, making it simple to share decision-making rules with all relevant stakeholders. In this way, Oracle Intelligent Advisor not only enhances service efficiency but also fosters collaboration among teams.

Description

Sapiens Decision for Consumer & Commercial Banking, previously known as Sapiens DECISION, focuses on minimizing the cost associated with change. This solution empowers banks to swiftly adjust their operations to meet the challenges of digital transformation, evolving regulations, customer expectations, and heightened competition through a model-driven development (MDD) framework. By utilizing the MDD methodology, Sapiens Decision allows business professionals to articulate business logic using intuitive models that are easy to understand. Before any logic is put into use, businesses can evaluate it, ensuring it meets their needs. Once the code is automatically generated in languages like Java, it can be seamlessly deployed into live production systems. With Sapiens Decision, the bank’s business domain plays a crucial role in shaping the design, execution, analysis, testing, and optimization of decision-making processes. This streamlined approach significantly reduces the timeframe for implementation from months or years to just days or weeks, ensuring that business logic is consistently enforced across all enterprise applications and enhancing overall operational efficiency. Furthermore, this capability supports ongoing adjustments, making it easier for banks to stay competitive in a fast-paced market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Oracle Cloud CX Yes 
Oracle Knowledge Management Yes 
Oracle Service Yes 
Sapiens Insurance Platform No 

Integrations

Oracle Cloud CX No 
Oracle Knowledge Management No 
Oracle Service No 
Sapiens Insurance Platform Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/service/intelligent-advisor/

Vendor Details

Company Name

Sapiens International

Founded

1982

Country

Israel

Website

www.sapiensdecision.com

Product Features

Decision Support

Application Development No 
Budgeting & Forecasting No 
Data Analysis No 
Decision Tree Analysis No 
Monte Carlo Simulation No 
Performance Metrics No 
Rules-Based Workflow No 
Sensitivity Analysis No 
Thematic Mapping No 
Version Control No 

Product Features

Business Rules Management Systems (BRMS)

Access Control / Permissions No 
Code Development Environment No 
Deploy Across Platforms No 
Flexible Hosting Options No 
Lifecycle Management No 
No Code Development No 
Simulation No 
Validation Tools No 

Decision Support

Application Development No 
Budgeting & Forecasting No 
Data Analysis No 
Decision Tree Analysis No 
Monte Carlo Simulation No 
Performance Metrics No 
Rules-Based Workflow No 
Sensitivity Analysis No 
Thematic Mapping No 
Version Control No 

Alternatives

Alternatives

Sapiens P&C Reviews

Sapiens P&C

Sapiens International
VisiRule Reviews

VisiRule

Logic Programming Associates Ltd