Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Oracle Intelligent Advisor empowers service agents to provide accurate and tailored guidance to every customer. This innovative decision automation tool enables business users to set up rules, ensuring that the advice given is consistent and clear, thereby enhancing the efficiency and personalization of customer service. It allows customers to independently tackle both straightforward and intricate problems. By employing intelligent online interviews, users receive customized advice suited to their individual needs. Business users are empowered to configure this advice seamlessly, using either a web browser or a desktop development application. Additionally, it allows these users to create and oversee rules without needing to involve a programmer. With the ability to easily develop and implement decision-making services directly in a web browser, there is no requirement for installing or managing a separate desktop tool. Furthermore, this solution centralizes the unique application logic, making it simple to share decision-making rules with all relevant stakeholders. In this way, Oracle Intelligent Advisor not only enhances service efficiency but also fosters collaboration among teams.
Description
Sapiens Decision for Consumer & Commercial Banking, previously known as Sapiens DECISION, focuses on minimizing the cost associated with change. This solution empowers banks to swiftly adjust their operations to meet the challenges of digital transformation, evolving regulations, customer expectations, and heightened competition through a model-driven development (MDD) framework. By utilizing the MDD methodology, Sapiens Decision allows business professionals to articulate business logic using intuitive models that are easy to understand. Before any logic is put into use, businesses can evaluate it, ensuring it meets their needs. Once the code is automatically generated in languages like Java, it can be seamlessly deployed into live production systems. With Sapiens Decision, the bank’s business domain plays a crucial role in shaping the design, execution, analysis, testing, and optimization of decision-making processes. This streamlined approach significantly reduces the timeframe for implementation from months or years to just days or weeks, ensuring that business logic is consistently enforced across all enterprise applications and enhancing overall operational efficiency. Furthermore, this capability supports ongoing adjustments, making it easier for banks to stay competitive in a fast-paced market.
API Access
Has API
No
API Access
Has API
No
Integrations
Oracle Cloud CX
Yes
Oracle Knowledge Management
Yes
Oracle Service
Yes
Sapiens Insurance Platform
No
Integrations
Oracle Cloud CX
No
Oracle Knowledge Management
No
Oracle Service
No
Sapiens Insurance Platform
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/service/intelligent-advisor/
Vendor Details
Company Name
Sapiens International
Founded
1982
Country
Israel
Website
www.sapiensdecision.com
Product Features
Decision Support
Application Development
No
Budgeting & Forecasting
No
Data Analysis
No
Decision Tree Analysis
No
Monte Carlo Simulation
No
Performance Metrics
No
Rules-Based Workflow
No
Sensitivity Analysis
No
Thematic Mapping
No
Version Control
No
Product Features
Business Rules Management Systems (BRMS)
Access Control / Permissions
No
Code Development Environment
No
Deploy Across Platforms
No
Flexible Hosting Options
No
Lifecycle Management
No
No Code Development
No
Simulation
No
Validation Tools
No
Decision Support
Application Development
No
Budgeting & Forecasting
No
Data Analysis
No
Decision Tree Analysis
No
Monte Carlo Simulation
No
Performance Metrics
No
Rules-Based Workflow
No
Sensitivity Analysis
No
Thematic Mapping
No
Version Control
No