Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Oracle Intelligent Advisor empowers service agents to provide accurate and tailored guidance to every customer. This innovative decision automation tool enables business users to set up rules, ensuring that the advice given is consistent and clear, thereby enhancing the efficiency and personalization of customer service. It allows customers to independently tackle both straightforward and intricate problems. By employing intelligent online interviews, users receive customized advice suited to their individual needs. Business users are empowered to configure this advice seamlessly, using either a web browser or a desktop development application. Additionally, it allows these users to create and oversee rules without needing to involve a programmer. With the ability to easily develop and implement decision-making services directly in a web browser, there is no requirement for installing or managing a separate desktop tool. Furthermore, this solution centralizes the unique application logic, making it simple to share decision-making rules with all relevant stakeholders. In this way, Oracle Intelligent Advisor not only enhances service efficiency but also fosters collaboration among teams.
Description
SAS Intelligent Decisioning empowers organizations to optimize their interactions with customers, partners, suppliers, and employees by facilitating well-informed decision-making. It allows for the delivery of relevant, real-time decisions based on business rules and advanced analytics, accommodating a vast array of use cases. Before implementation, users can easily test these decisions to confirm they will yield the desired outcomes. The platform includes strong governance features that ensure decisions are comprehensible and trustworthy throughout the organization. It can efficiently manage high volumes of data and decisions thanks to a cloud-based architecture that adapts to varying demands. Additionally, it supports decision-making at the edge and in-stream integration with IoT devices, enhancing its versatility. Users can effortlessly create and adjust decision-making processes, whether by utilizing a user-friendly drag-and-drop interface or by writing custom code. Decisions can be defined by exploring centralized repositories for data, models, and business rules, allowing users to leverage existing resources effectively. This comprehensive approach ensures that organizations can remain agile and responsive in a fast-paced business environment.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Azure Marketplace
Docker
Google Cloud Platform
Microsoft Azure
Microsoft Power Platform
Oracle Cloud CX
Oracle Knowledge Management
Oracle Service
Red Hat OpenShift
Integrations
Amazon Web Services (AWS)
Azure Marketplace
Docker
Google Cloud Platform
Microsoft Azure
Microsoft Power Platform
Oracle Cloud CX
Oracle Knowledge Management
Oracle Service
Red Hat OpenShift
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/service/intelligent-advisor/
Vendor Details
Company Name
SAS
Country
United States
Website
www.sas.com/en_us/software/intelligent-decisioning.html
Product Features
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control
Product Features
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control