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features
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support

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Description

Oracle Identity Management empowers organizations to efficiently oversee the complete lifecycle of user identities across all enterprise resources, extending beyond the firewall and into cloud environments. This comprehensive platform provides scalable solutions for identity governance, access management, and directory services. By implementing this contemporary system, organizations can enhance security, streamline compliance processes, and seize business opportunities related to mobile and social access. As part of the Oracle Fusion Middleware suite, Oracle Identity Management contributes to increased agility, improved decision-making, and lowered costs and risks in various IT landscapes today. Furthermore, we are excited to introduce a groundbreaking, fully integrated service that encompasses all essential identity and access management functions via a multi-tenant Cloud platform, known as Oracle Identity Cloud Service, which further elevates the user experience and operational efficiency.

Description

Top organizations around the globe leverage Siebel CRM to fulfill their digital transformation objectives. As a vital element of Oracle's CX product suite, Siebel CRM boasts an extensive product development plan. It is specifically designed to enhance visibility in sales pipelines, boost sales efficiency, and improve overall financial performance, while facilitating information sharing among teams. Oracle’s Siebel Sales seamlessly integrates with the full suite of Siebel products, allowing for adaptable, staged implementations that cater to the evolving needs of growing enterprises. Furthermore, Oracle’s Siebel Campaign Management and Dialogue Manager simplify the processes of planning, executing, and budgeting tailored, permission-based marketing campaigns. These tools offer comprehensive workflow and collaboration features for both campaign approval and execution, alongside financial modeling that helps optimize the distribution of marketing funds, culminating in a marketing command center that enables the monitoring of campaigns throughout the organization. Ultimately, Siebel CRM positions companies for success in an increasingly digital landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BySide No 
Clonetab No 
Expertflow Contact Center No 
IDmission No 
IntelliGrants IGX Yes 
Iqxora No 
Microsoft Entra ID Yes 
Privacy360 No 
Proofpoint Adaptive Email Security Yes 
Qmatic Experience Cloud No 
Quaeris No 
Safyr No 
SecureIdentity DLP Yes 
Sesame Software No 
Taxi for Email No 
TxContact No 
UniAgent No 
iVision Plus No 

Integrations

BySide Yes 
Clonetab Yes 
Expertflow Contact Center Yes 
IDmission Yes 
IntelliGrants IGX No 
Iqxora Yes 
Microsoft Entra ID No 
Privacy360 Yes 
Proofpoint Adaptive Email Security No 
Qmatic Experience Cloud Yes 
Quaeris Yes 
Safyr Yes 
SecureIdentity DLP No 
Sesame Software Yes 
Taxi for Email Yes 
TxContact Yes 
UniAgent Yes 
iVision Plus Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/middleware/technologies/identity-management/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/applications/siebel/

Product Features

Identity Management

Access Certification Yes 
Compliance Management Yes 
Multifactor Authentication Yes 
Password Management Yes 
Privileged Account Management Yes 
Self-Service Access Request Yes 
Single Sign On Yes 
User Activity Monitoring Yes 
User Provisioning Yes 

Self-Service Password Reset (SSPR)

Access Control No 
Alerts / Notifications No 
Application Security No 
Compliance Management No 
Credential Management No 
Employee Directory No 
Group Passwords No 
Password Database No 
Password Management No 
Reminders No 
Reporting / Analytics No 
Single Sign On No 
Two-Factor Authentication (2FA) No 

User Provisioning and Governance

Access Governance No 
Access Verification Workflow No 
Audits / Reports No 
Automatic Provisioning / Deprovisioning No 
Delegated Access Authorization No 
Identity Synchronization No 
Lifecycle Management No 
Multi-Factor Authentication (MFA) No 
Password Management No 
Policy Enforcement No 
Single Sign-On (SSO) No 
User Self-Service No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration No 
Task Management Yes 
Territory Management Yes 

Partner Relationship Management (PRM)

Asset Management No 
Business Plans No 
Channel Marketing Automation No 
Collaboration Tools No 
Compliance Management No 
Deal Management No 
Deal Registration No 
Lead Generation No 
Lead Sharing No 
Partner Onboarding No 
Partner Portal No 
Performance Metrics No 
Rewards Programs No 
Workflow Management No 

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