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Description
Oracle Hospitality Suite8 Property integrates all hotel operations into one comprehensive software platform. Covering everything from reservations and housekeeping to dining and marketing, this suite addresses every facet of hotel management while prioritizing the guest experience. Currently, this solution is available exclusively in the EMEA region. Obtain a holistic understanding of your guests through detailed profiles and seamless transaction tracking. Boost revenue with simplified online options for room bookings, dining reservations, gift vouchers, and ticket sales. Enhance operational efficiency with integrated tools for distribution management, as well as restaurant and leisure services. Strengthen communication before and after guest stays by offering tailored promotions and collecting feedback through surveys. It also proficiently manages events, including banquets and conferences, from initial inquiry to final billing. Due to its extensive billing capabilities, it serves as an excellent stand-alone option for conference centers, ensuring a streamlined experience for event organizers and attendees alike.
Description
The Hotelier is a comprehensive, integrated Property Management Suite that oversees all hotel operations, encompassing front office and reservation systems, food and beverage services, banquet management, inventory control, guest services, financial accounting, payroll processing, engineering and maintenance, and housekeeping, while also providing real-time business intelligence for swift decision-making. In the fiercely competitive landscape of the hospitality industry, the advantage lies not just in the luxurious amenities available but also significantly in the caliber of customer service provided. Maintaining consistently high levels of customer service requires meticulous control over a myriad of functions and processes, akin to a conductor skillfully leading an orchestra to achieve a harmonious symphony. This level of orchestration ensures that every aspect of the guest experience is attended to, creating a seamless and enjoyable stay. Ultimately, a hotel that excels in both service and functionality is likely to stand out in the crowded marketplace.
API Access
Has API
No
API Access
Has API
No
Integrations
Canary Digital Tipping
Yes
Crave
Yes
DigitalGuest
Yes
Docyt
Yes
Grazzy
Yes
Innspire
Yes
OPERA Cloud Central
Yes
OpenKey
Yes
Pesapal
Yes
SONIFI
Yes
Integrations
Canary Digital Tipping
No
Crave
No
DigitalGuest
No
Docyt
No
Grazzy
No
Innspire
No
OPERA Cloud Central
No
OpenKey
No
Pesapal
No
SONIFI
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/industries/hospitality/products/suite8-property.html
Vendor Details
Company Name
Data Devices
Founded
1989
Country
India
Website
www.datadevices.com/thehotelier/
Product Features
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
No
Group Reservations
Yes
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
No
Room Booking Management
No
Third Party Booking
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
