Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Oracle Communications Billing and Revenue Management (BRM) is an all-encompassing, cloud-based solution tailored to meet the monetization demands of communications service providers (CSPs) in the age of 5G. It presents a variety of adaptable billing frameworks, such as subscription-based billing, white-label options, and billing-on-behalf-of services, allowing CSPs to respond effectively to a wide range of business situations. By facilitating meticulous management of payments, collections, invoicing, accounts receivable, taxation, general ledger integration, and reporting, it guarantees precise billing experiences. BRM accommodates intricate hierarchical structures, streamlining the introduction of offers for B2C, B2B, and B2B2X models, which includes options for group account plans, billing-time discounts, and multiple types of charges. Additionally, it provides mechanisms for partner revenue settlement, ensuring reliable accountability throughout the entire revenue cycle. This comprehensive approach allows CSPs to enhance their operational efficiency and respond swiftly to market changes.

Description

Salesforce Agentforce Communications is a purpose-built AI CRM solution designed to help telecom and communications providers operate more efficiently and profitably. It transforms the traditional middle office by integrating billing, service, product management, and sales processes into a unified platform. With configurable AI agents, companies can automate customer inquiries, order updates, and billing troubleshooting around the clock. Predictive insights such as churn forecasting and order fulfillment estimates allow teams to take proactive action. The Enterprise Product Catalog enables providers to design, test, launch, and manage complex commercial and technical offerings with ease. Industry CPQ capabilities streamline quoting and product bundling across multiple channels. The out-of-the-box communications data model reduces costly customization and accelerates deployment. Guided service console tools improve agent productivity and reduce training time. Seamless integrations with BSS and OSS systems ensure operational continuity. Agentforce Communications empowers telecom organizations to deliver personalized experiences while lowering operational costs.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Collate No 
Salesforce No 

Integrations

Collate Yes 
Salesforce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$325 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/communications/5g-monetization/billing-revenue-management/

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/communications/cloud/

Alternatives

Csmart Digital Marketplace Reviews

Csmart Digital Marketplace

Covalense Digital Solutions
Tecnotree DCBS Reviews

Tecnotree DCBS

Tecnotree