Average Ratings 1 Rating

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Oracle's comprehensive CRM solutions present the most extensive and profound functionalities that assist organizations in enhancing their sales, marketing, customer loyalty, and service efficiency. When paired with Oracle's Commerce solutions, they create a seamless, integrated experience across various channels for customers. What sets Oracle CRM On Demand Industry Editions apart is their provision of specialized CRM solutions that are customized for distinct industries. In contrast to other cloud-based CRM offerings, Oracle CRM On Demand Industry Editions leverage Oracle's profound industry knowledge, delivering immediate business advantages to organizations in sectors such as automotive, high technology, insurance, life sciences, and wealth management from the outset of implementation. These editions come equipped with pre-configured business processes, data models, object models, and business logic that are specifically crafted to cater to the unique needs of each industry. This tailored approach ensures that clients can maximize their operational efficiency and achieve their business goals effectively.

Description

basis2 serves as a comprehensive billing and customer management system tailored for the global utility sector. This solution accommodates both single and multi-product organizations, enabling the concurrent management of various utility offerings while allowing for the integration of these services into a unified billing statement. With its web-based accessibility, basis2 guarantees that essential customer data and billing information are perpetually available, aiding both operational and strategic decision-making processes. Its robust functionality makes it ideal for regulated, transitioning, and competitive markets, empowering businesses to thrive in this dynamic landscape. The system is characterized by high performance and integrity, employing advanced multi-streaming techniques. It operates independently of the operating system and is engineered for optimal efficiency on any platform that is validated for Oracle and Oracle Applications. By leveraging the extensive features and capabilities of Oracle, a leading application platform, basis2 provides an effective solution for modern utility companies. Its design is not only functional but also adaptable, ensuring that it meets the evolving needs of the industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat Sign Yes 
Armour365 Yes 
Clear Spider Yes 
ClicData Yes 
Colabo Yes 
Competera Yes 
Configure One Cloud Yes 
ConnectAndSell Yes 
EQ Outreach Yes 
Gainsight Yes 
Kloudless Yes 
MHC Software Yes 
Mobile Locker Yes 
Morphic Yes 
NovelVox Agent Accelerator Yes 
Skyvia Yes 
Snoball Yes 
Unily Yes 
Vartana Yes 
XTCO Yes 

Integrations

Adobe Acrobat Sign No 
Armour365 No 
Clear Spider No 
ClicData No 
Colabo No 
Competera No 
Configure One Cloud No 
ConnectAndSell No 
EQ Outreach No 
Gainsight No 
Kloudless No 
MHC Software No 
Mobile Locker No 
Morphic No 
NovelVox Agent Accelerator No 
Skyvia No 
Snoball No 
Unily No 
Vartana No 
XTCO No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/crmondemand/

Vendor Details

Company Name

Prophecy International

Founded

1991

Country

Australia

Website

basis2.com

Product Features

Campaign Management

Channel Management No 
Contact Database No 
Email Marketing Yes 
Event Triggered Actions No 
Lead Management Yes 
Multi-Campaign Yes 

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing No 
Cable No 
Collections Management No 
Customer Management No 
Electricity No 
Meter Management No 
Metered Billing No 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 

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