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support

Average Ratings 0 Ratings

Total
ease
features
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support

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Description

Oracle's comprehensive CRM solutions present the most extensive and profound functionalities that assist organizations in enhancing their sales, marketing, customer loyalty, and service efficiency. When paired with Oracle's Commerce solutions, they create a seamless, integrated experience across various channels for customers. What sets Oracle CRM On Demand Industry Editions apart is their provision of specialized CRM solutions that are customized for distinct industries. In contrast to other cloud-based CRM offerings, Oracle CRM On Demand Industry Editions leverage Oracle's profound industry knowledge, delivering immediate business advantages to organizations in sectors such as automotive, high technology, insurance, life sciences, and wealth management from the outset of implementation. These editions come equipped with pre-configured business processes, data models, object models, and business logic that are specifically crafted to cater to the unique needs of each industry. This tailored approach ensures that clients can maximize their operational efficiency and achieve their business goals effectively.

Description

In alignment with Oracle's goal of enabling individuals to perceive data in innovative ways and uncover profound insights, Oracle Database now integrates features for machine learning, spatial analysis, and graph capabilities. With an Oracle Database license, users can access these leading-edge functionalities for both development and deployment in on-premise environments as well as Oracle Cloud Database Services. The inclusion of Oracle's spatial database within the converged database framework simplifies the initiation of location intelligence analytics and mapping services for developers and analysts alike. This functionality empowers Geographic Information System (GIS) professionals to effectively implement sophisticated geospatial applications. Furthermore, organizations benefit from the ability to handle various forms of geospatial data, execute numerous spatial analytical operations, and utilize dynamic map visualization tools through the spatial features available in both Oracle Autonomous Database and Oracle Database. Consequently, these enhancements not only streamline data management but also foster greater innovation within the realm of data analytics.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Apty Yes 
Bigtincan Yes 
Blue Umbrella Status Yes 
Boomi Yes 
CommBox Yes 
ConnectAndSell Yes 
DataMatch Yes 
FieldEZ Yes 
Gnani Bot Builder Platform Yes 
Highspot Yes 
Kloudless Yes 
Language I/O Yes 
Leadview.io Yes 
Melissa Clean Suite Yes 
Odyssey Digital Automation Platform Yes 
Oracle Database Backup Cloud Service No 
Unily Yes 
Vocalcom Yes 
Wildix Yes 
iFinder Yes 

Integrations

Apty No 
Bigtincan No 
Blue Umbrella Status No 
Boomi No 
CommBox No 
ConnectAndSell No 
DataMatch No 
FieldEZ No 
Gnani Bot Builder Platform No 
Highspot No 
Kloudless No 
Language I/O No 
Leadview.io No 
Melissa Clean Suite No 
Odyssey Digital Automation Platform No 
Oracle Database Backup Cloud Service Yes 
Unily No 
Vocalcom No 
Wildix No 
iFinder No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/crmondemand/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/database/technologies/spatialandgraph.html

Product Features

Campaign Management

Channel Management No 
Contact Database No 
Email Marketing Yes 
Event Triggered Actions No 
Lead Management Yes 
Multi-Campaign Yes 

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

GIS

3D Imagery No 
Census Data Integration No 
Color Coding No 
Geocoding No 
Image Exporting No 
Image Management No 
Internet Mapping No 
Interoperability No 
Labeling No 
Map Creation No 
Map Sharing No 
Near-Matching No 
Reverse Geocoding No 
Spatial Analysis No 

Location Intelligence

Behavioral Analytics No 
Data Visualization No 
Demographic Data No 
Geocoding No 
Geofencing No 
Location Tracking No 
Predictive Analytics No 
Trade Area Analysis No 

Alternatives

Alternatives

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