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Average Ratings 0 Ratings

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Description

Oracle's comprehensive CRM solutions present the most extensive and profound functionalities that assist organizations in enhancing their sales, marketing, customer loyalty, and service efficiency. When paired with Oracle's Commerce solutions, they create a seamless, integrated experience across various channels for customers. What sets Oracle CRM On Demand Industry Editions apart is their provision of specialized CRM solutions that are customized for distinct industries. In contrast to other cloud-based CRM offerings, Oracle CRM On Demand Industry Editions leverage Oracle's profound industry knowledge, delivering immediate business advantages to organizations in sectors such as automotive, high technology, insurance, life sciences, and wealth management from the outset of implementation. These editions come equipped with pre-configured business processes, data models, object models, and business logic that are specifically crafted to cater to the unique needs of each industry. This tailored approach ensures that clients can maximize their operational efficiency and achieve their business goals effectively.

Description

Top organizations around the globe leverage Siebel CRM to fulfill their digital transformation objectives. As a vital element of Oracle's CX product suite, Siebel CRM boasts an extensive product development plan. It is specifically designed to enhance visibility in sales pipelines, boost sales efficiency, and improve overall financial performance, while facilitating information sharing among teams. Oracle’s Siebel Sales seamlessly integrates with the full suite of Siebel products, allowing for adaptable, staged implementations that cater to the evolving needs of growing enterprises. Furthermore, Oracle’s Siebel Campaign Management and Dialogue Manager simplify the processes of planning, executing, and budgeting tailored, permission-based marketing campaigns. These tools offer comprehensive workflow and collaboration features for both campaign approval and execution, alongside financial modeling that helps optimize the distribution of marketing funds, culminating in a marketing command center that enables the monitoring of campaigns throughout the organization. Ultimately, Siebel CRM positions companies for success in an increasingly digital landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

TxContact Yes 
Adobe Acrobat Sign Yes 
Adobe Experience Cloud Yes 
Aura365 Yes 
Colabo Yes 
Intellect Yes 
Lead411 Yes 
MSIGHTS No 
Nexus AP & Payments Automation Yes 
NovelVox Agent Accelerator Yes 
OneSpan Sign Yes 
Oracle Cloud Infrastructure No 
Oracle University No 
Pepperi Yes 
Qwaiting No 
Rafiki Yes 
RingCentral RingCX Yes 
Salesforce Data 360 No 
goDeskless Yes 

Integrations

TxContact Yes 
Adobe Acrobat Sign No 
Adobe Experience Cloud No 
Aura365 No 
Colabo No 
Intellect No 
Lead411 No 
MSIGHTS Yes 
Nexus AP & Payments Automation No 
NovelVox Agent Accelerator No 
OneSpan Sign No 
Oracle Cloud Infrastructure Yes 
Oracle University Yes 
Pepperi No 
Qwaiting Yes 
Rafiki No 
RingCentral RingCX No 
Salesforce Data 360 Yes 
goDeskless No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/crmondemand/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/applications/siebel/

Product Features

Campaign Management

Channel Management No 
Contact Database No 
Email Marketing Yes 
Event Triggered Actions No 
Lead Management Yes 
Multi-Campaign Yes 

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration No 
Task Management Yes 
Territory Management Yes 

Partner Relationship Management (PRM)

Asset Management No 
Business Plans No 
Channel Marketing Automation No 
Collaboration Tools No 
Compliance Management No 
Deal Management No 
Deal Registration No 
Lead Generation No 
Lead Sharing No 
Partner Onboarding No 
Partner Portal No 
Performance Metrics No 
Rewards Programs No 
Workflow Management No 

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