Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 2 Ratings

Total
ease
features
design
support

Description

Oracle's comprehensive CRM solutions present the most extensive and profound functionalities that assist organizations in enhancing their sales, marketing, customer loyalty, and service efficiency. When paired with Oracle's Commerce solutions, they create a seamless, integrated experience across various channels for customers. What sets Oracle CRM On Demand Industry Editions apart is their provision of specialized CRM solutions that are customized for distinct industries. In contrast to other cloud-based CRM offerings, Oracle CRM On Demand Industry Editions leverage Oracle's profound industry knowledge, delivering immediate business advantages to organizations in sectors such as automotive, high technology, insurance, life sciences, and wealth management from the outset of implementation. These editions come equipped with pre-configured business processes, data models, object models, and business logic that are specifically crafted to cater to the unique needs of each industry. This tailored approach ensures that clients can maximize their operational efficiency and achieve their business goals effectively.

Description

Oracle MICROS delivers dependable, secure, and efficient point of sale (POS) systems catering to a diverse range of sectors, including restaurants, hotels, resorts, casinos, stadiums, arenas, cruise ships, transportation hubs, and retail environments worldwide. As a frontrunner in the POS industry, the company boasts a 40-year legacy of excellence in providing consultation and support services for both cloud-based and on-premise POS solutions, serving clients in over 180 countries. By merging MICROS' specialized applications with Oracle's comprehensive technology suite, customers gain access to enhanced innovation, exceptional security, and sophisticated integrative systems for their POS needs. Designed to endure spills, extreme weather conditions, continuous operation, and potential security threats, MICROS hardware is built to last. Additionally, with cloud-based features that offer real-time analytics, inventory control, scheduling, and versatile integration options, Oracle MICROS POS solutions stand out as the preferred choice for businesses seeking a robust and adaptable system. This combination of durability and advanced technology positions Oracle MICROS as a leader in the competitive landscape of point-of-sale solutions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apty Yes 
Atlas Direct Tips No 
Call2Kitchen No 
Case IQ Yes 
CommBox Yes 
ComplianceQuest Yes 
GamEffective Yes 
Highspot Yes 
Hotefy No 
LetterFriend Yes 
Maestro PMS No 
Otter No 
PEDYN P2000 Yes 
Patchworks No 
Pepperi Yes 
Roboost No 
Snoball Yes 
Sparkcentral Yes 
Tilkee Yes 
Workforce.com No 

Integrations

Apty No 
Atlas Direct Tips Yes 
Call2Kitchen Yes 
Case IQ No 
CommBox No 
ComplianceQuest No 
GamEffective No 
Highspot No 
Hotefy Yes 
LetterFriend No 
Maestro PMS Yes 
Otter Yes 
PEDYN P2000 No 
Patchworks Yes 
Pepperi No 
Roboost Yes 
Snoball No 
Sparkcentral No 
Tilkee No 
Workforce.com Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/crmondemand/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/industries/micros/

Product Features

Campaign Management

Channel Management No 
Contact Database No 
Email Marketing Yes 
Event Triggered Actions No 
Lead Management Yes 
Multi-Campaign Yes 

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Bar POS

Cash Drawer Management No 
Employee Management No 
Gift Card Management No 
Inventory Control No 
Loyalty Program No 
Separate Checks No 
Split Checks No 
Tips Management No 

Restaurant POS

Delivery Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program No 
Mobile Access No 
Online Ordering No 
Order Management No 
Reporting/Analytics No 
Separate Checks No 
Split Checks No 
Table Management No 
Tips Management No 

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