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Description

Oracle's comprehensive CRM solutions present the most extensive and profound functionalities that assist organizations in enhancing their sales, marketing, customer loyalty, and service efficiency. When paired with Oracle's Commerce solutions, they create a seamless, integrated experience across various channels for customers. What sets Oracle CRM On Demand Industry Editions apart is their provision of specialized CRM solutions that are customized for distinct industries. In contrast to other cloud-based CRM offerings, Oracle CRM On Demand Industry Editions leverage Oracle's profound industry knowledge, delivering immediate business advantages to organizations in sectors such as automotive, high technology, insurance, life sciences, and wealth management from the outset of implementation. These editions come equipped with pre-configured business processes, data models, object models, and business logic that are specifically crafted to cater to the unique needs of each industry. This tailored approach ensures that clients can maximize their operational efficiency and achieve their business goals effectively.

Description

Oracle Identity Management empowers organizations to efficiently oversee the complete lifecycle of user identities across all enterprise resources, extending beyond the firewall and into cloud environments. This comprehensive platform provides scalable solutions for identity governance, access management, and directory services. By implementing this contemporary system, organizations can enhance security, streamline compliance processes, and seize business opportunities related to mobile and social access. As part of the Oracle Fusion Middleware suite, Oracle Identity Management contributes to increased agility, improved decision-making, and lowered costs and risks in various IT landscapes today. Furthermore, we are excited to introduce a groundbreaking, fully integrated service that encompasses all essential identity and access management functions via a multi-tenant Cloud platform, known as Oracle Identity Cloud Service, which further elevates the user experience and operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bigtincan Yes 
Blue Umbrella Status Yes 
ConnectAndSell Yes 
DQ Studio Yes 
DataMatch Yes 
Diabolocom Yes 
Gather Yes 
Icertis Contract Management Yes 
IntelliGrants IGX No 
Kixie PowerCall & SMS Yes 
Melissa Clean Suite Yes 
Microsoft Entra ID No 
Oracle Access Management No 
Oracle Service Yes 
RingCentral RingCX Yes 
SecureIdentity IAM No 
SecureIdentity IRAD No 
SecureIdentity PAM No 
Service Greeni Yes 
Vartana Yes 

Integrations

Bigtincan No 
Blue Umbrella Status No 
ConnectAndSell No 
DQ Studio No 
DataMatch No 
Diabolocom No 
Gather No 
Icertis Contract Management No 
IntelliGrants IGX Yes 
Kixie PowerCall & SMS No 
Melissa Clean Suite No 
Microsoft Entra ID Yes 
Oracle Access Management Yes 
Oracle Service No 
RingCentral RingCX No 
SecureIdentity IAM Yes 
SecureIdentity IRAD Yes 
SecureIdentity PAM Yes 
Service Greeni No 
Vartana No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/crmondemand/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/middleware/technologies/identity-management/

Product Features

Campaign Management

Channel Management No 
Contact Database No 
Email Marketing Yes 
Event Triggered Actions No 
Lead Management Yes 
Multi-Campaign Yes 

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Identity Management

Access Certification Yes 
Compliance Management Yes 
Multifactor Authentication Yes 
Password Management Yes 
Privileged Account Management Yes 
Self-Service Access Request Yes 
Single Sign On Yes 
User Activity Monitoring Yes 
User Provisioning Yes 

Self-Service Password Reset (SSPR)

Access Control No 
Alerts / Notifications No 
Application Security No 
Compliance Management No 
Credential Management No 
Employee Directory No 
Group Passwords No 
Password Database No 
Password Management No 
Reminders No 
Reporting / Analytics No 
Single Sign On No 
Two-Factor Authentication (2FA) No 

User Provisioning and Governance

Access Governance No 
Access Verification Workflow No 
Audits / Reports No 
Automatic Provisioning / Deprovisioning No 
Delegated Access Authorization No 
Identity Synchronization No 
Lifecycle Management No 
Multi-Factor Authentication (MFA) No 
Password Management No 
Policy Enforcement No 
Single Sign-On (SSO) No 
User Self-Service No 

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