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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Optum AI Marketplace is a meticulously curated platform of AI-driven solutions aimed at revolutionizing healthcare by equipping payers, providers, and partners with innovative tools to enhance outcomes in a more efficient manner. This marketplace encompasses a wide variety of products and services spanning several categories, including patient and member engagement, claims and eligibility, care operations, payment and reimbursement, and analytics. Among its standout offerings is the prior authorization inquiry API, which allows payers to verify a patient’s authorization status instantly, alongside SmartPay Plus, an electronic cashiering platform designed to simplify the payment process for patients and optimize collections. Moreover, Optum Advisory Technology Services lends expert assistance for organizations undergoing digital transformation, covering areas such as system selection, procurement, and the implementation of AI solutions. The marketplace also collaborates with esteemed resellers, including ServiceNow, to deliver state-of-the-art solutions tailored for the healthcare sector. Ultimately, Optum AI Marketplace serves as a vital resource for organizations striving to improve their operational effectiveness and patient care delivery.

Description

VoiceCare AI is an advanced platform that revolutionizes the healthcare revenue cycle management (RCM) by fully automating processes from patient intake through to claims management, utilizing various channels such as voice, SMS, web chat, and traditional systems, all seamlessly integrated with electronic health records (EHR). The system features an AI agent named Joy, who effectively manages tasks like benefit verification, prior authorization, and claims as well as denials processing, by communicating directly with patients and payers while autonomously navigating payer portals. Designed specifically for a range of healthcare providers including specialist medical practices, dental groups, revenue cycle management firms, integrated delivery networks (IDNs), and health systems, the platform ensures that every action taken by its agents is meticulously logged, audit-ready, and transparent, while also providing a human oversight mechanism for more complex clinical scenarios. In addition to its robust functionality, VoiceCare AI adheres to strict HIPAA regulations and holds SOC 2 Type II certification, ensuring that it meets high standards of privacy and security. This commitment to compliance and operational excellence positions VoiceCare AI as a reliable solution for enhancing the efficiency of healthcare financial processes.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Avante Yes 
Google Cloud Healthcare API Yes 
InvisaClaim Yes 
Microsoft 365 Yes 
ServiceNow Yes 

Integrations

Avante No 
Google Cloud Healthcare API No 
InvisaClaim No 
Microsoft 365 No 
ServiceNow No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$30000
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Optum

Country

United States

Website

marketplace.optum.com

Vendor Details

Company Name

VoiceCare AI

Country

United States

Website

voicecare.ai/

Product Features

Revenue Cycle Management

Accounts Receivable No 
Claims Management No 
Collections Management No 
EHR/EMR Integration No 
For Healthcare No 
ICD-10 Compliance No 
Insurance Verification No 
Medical Billing No 
Patient Portal No 
Patient Registration No 
Patient Scheduling No 
Payment Processing No 

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