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features
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support

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Description

Optum AI Marketplace is a meticulously curated platform of AI-driven solutions aimed at revolutionizing healthcare by equipping payers, providers, and partners with innovative tools to enhance outcomes in a more efficient manner. This marketplace encompasses a wide variety of products and services spanning several categories, including patient and member engagement, claims and eligibility, care operations, payment and reimbursement, and analytics. Among its standout offerings is the prior authorization inquiry API, which allows payers to verify a patient’s authorization status instantly, alongside SmartPay Plus, an electronic cashiering platform designed to simplify the payment process for patients and optimize collections. Moreover, Optum Advisory Technology Services lends expert assistance for organizations undergoing digital transformation, covering areas such as system selection, procurement, and the implementation of AI solutions. The marketplace also collaborates with esteemed resellers, including ServiceNow, to deliver state-of-the-art solutions tailored for the healthcare sector. Ultimately, Optum AI Marketplace serves as a vital resource for organizations striving to improve their operational effectiveness and patient care delivery.

Description

To enhance outcomes, it is essential to recognize the whole patient, empower both patients and their care teams, and promote the scalability and efficiency of care management programs. Optum® Patient Care Management enables organizations to proactively and intelligently oversee patient care throughout the healthcare ecosystem, forming sustainable networks that facilitate genuine patient-centered care at every phase of the patient experience. By establishing intelligent workflows, automatically triggering essential tasks, and creating precise interventions along with individualized care plans, Optum Patient Care Management allows care managers to concentrate on critical issues that significantly influence care quality and costs. Through the aggregation and normalization of diverse clinical and claims data, along with an expanding array of sociodemographic, behavioral, and patient-reported information, Optum can provide a comprehensive, 360-degree view of every patient for whom care coordination is being conducted. This holistic approach ensures that care is not only comprehensive but also tailored to meet the unique needs of each patient effectively.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

InvisaClaim Yes 
Avalon Laboratory System No 
Avante Yes 
CareBridge No 
Google Cloud Healthcare API Yes 
Microsoft 365 Yes 
ServiceNow Yes 

Integrations

InvisaClaim Yes 
Avalon Laboratory System Yes 
Avante No 
CareBridge Yes 
Google Cloud Healthcare API No 
Microsoft 365 No 
ServiceNow No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Optum

Country

United States

Website

marketplace.optum.com

Vendor Details

Company Name

Optum

Country

United States

Website

www.optum.com/business/solutions/provider/data-analytics/patient-care-management.html

Product Features

Patient Management

Admissions Management No 
Bed Management No 
Discharge Management No 
Historical Reporting No 
Patient Flow Management No 
Patient Location Tracking No 
Patient Monitoring No 
Real Time Reporting No 
Waiting Time Tracking No 

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