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Description
An All-Encompassing Returns Solution Tailored for Retailers and Brands. Simple for consumers. Advantageous for retailers. Beneficial for the environment. From the moment a customer initiates a return to the subsequent warehouse handling and resale, we provide a robust solution for retailers and brands aiming to enhance results at every stage of the returns journey. Enhance customer loyalty and decrease churn rates through a customizable and fully personalized online Returns Experience. Cut down on expenses by optimizing returns processing and routing with insights from data-driven Returns Management. Furthermore, maximize the potential of returned merchandise and lessen environmental effects by directing items to their most effective channels through top-tier ReCommerce strategies. Our comprehensive approach empowers retailers to not only streamline their operations but also contribute positively to sustainability efforts.
Description
iQmetrix stands out as the leading provider of retail management software tailored specifically for the wireless sector. With a strong emphasis on customer service, innovation, and adaptability, iQmetrix's robust and user-friendly RQ software empowers businesses of various sizes to effectively oversee and enhance their fundamental operations, which encompass point of sale (POS), inventory tracking, customer relationship management (CRM), human resources (HR), and accounting functions. Additionally, iQmetrix's RQ Retail Management Software includes an array of impactful tools designed to boost productivity and profitability, featuring capabilities such as service automation, marketing solutions, and comprehensive reporting and analytics. This suite of features not only streamlines processes but also provides valuable insights that help businesses make informed decisions. As a result, companies leveraging RQ can stay competitive in a rapidly evolving market.
API Access
Has API
API Access
Has API
Integrations
Canopy
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$99.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Optoro
Founded
2004
Country
United States
Website
www.optoro.com
Vendor Details
Company Name
iQmetrix
Founded
1999
Country
Canada
Website
www.iqmetrix.com
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Payment Processing
ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Retail Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce
