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Description
An All-Encompassing Returns Solution Tailored for Retailers and Brands. Simple for consumers. Advantageous for retailers. Beneficial for the environment. From the moment a customer initiates a return to the subsequent warehouse handling and resale, we provide a robust solution for retailers and brands aiming to enhance results at every stage of the returns journey. Enhance customer loyalty and decrease churn rates through a customizable and fully personalized online Returns Experience. Cut down on expenses by optimizing returns processing and routing with insights from data-driven Returns Management. Furthermore, maximize the potential of returned merchandise and lessen environmental effects by directing items to their most effective channels through top-tier ReCommerce strategies. Our comprehensive approach empowers retailers to not only streamline their operations but also contribute positively to sustainability efforts.
Description
Designed to offer investors and corporate leaders a daily insight into consumer behavior, our platform processes and analyzes transactions from millions of anonymized shoppers across the U.S. each day, delivering a precise and comprehensive perspective on various consumer firms. With a user-friendly self-service interface, we enable daily monitoring and real-time investigation, tailored to your expert knowledge in the field. Our dashboard is equipped to support your continuous analysis as well as any unexpected inquiries you may have. You can compare performance against competitors, analyze results by both channel and location, and utilize daily data to enhance your quarterly forecasts. Additionally, assess the lifetime value of a company’s top customers, uncover their other shopping habits, and identify their destinations when they leave. The data is available with minimal lag times and boasts high fill rates near the transaction date, allowing for timely insights. Gain in-depth visibility into thousands of public and private companies and brands, as our offerings aggregate insights from billions of purchases made by millions of consumers across the United States, ensuring that you are equipped with the most relevant information to make informed decisions. This comprehensive approach not only enriches your understanding of market dynamics but also helps in strategic planning for future initiatives.
API Access
Has API
API Access
Has API
Integrations
Canopy
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Optoro
Founded
2004
Country
United States
Website
www.optoro.com
Vendor Details
Company Name
Bloomberg Second Measure
Founded
2015
Country
United States
Website
secondmeasure.com
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics