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features
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support

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Description

Optimove, the most trusted Relationship Marketing Hub, empowers CRM Marketers to manage large-scale customer-driven journeys. Optimove automatically uncovers customer engagement opportunities and orchestrates self-optimizing customer experiences. It also accurately measures the incremental effect of all marketing interactions. Optimove helps brands like Penn National, JD Sports and Dollar Shave Club increase customer loyalty, retention and lifetime value.

Description

tritonX serves as a Customer Data Platform that consolidates all customer information into one cohesive system, allowing retailers to engage with shoppers across multiple channels, deliver tailored messages in a matter of seconds, and incentivize loyalty through an adaptive benefits system. Its five integral modules collaborate to enhance customer lifetime value and boost retention rates. With a foundation of 15 million active profiles and utilized by more than 125 professional omnichannel retailers, tritonX offers effortless access via API and web interfaces, alongside monthly data updates, real-time analytics, and a comprehensive 360° view of consumers. Retailers are empowered to track customer journeys, experiment with and refine strategies, assess pricing and loyalty results, and consistently enhance their performance using data-informed benchmarks, all while ensuring compliance with GDPR regulations. This platform's robust features make it an essential tool for retailers looking to thrive in today’s competitive marketplace.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

3radical Voco Yes 
Airship Yes 
Attentive Yes 
Extole Yes 
Kleene Yes 
Playable No 
Taxi for Email Yes 

Integrations

3radical Voco No 
Airship No 
Attentive No 
Extole No 
Kleene No 
Playable Yes 
Taxi for Email No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Optimove

Founded

2009

Country

United States, England, Israel, Singapore

Website

www.optimove.com

Vendor Details

Company Name

tritonX

Country

Netherlands

Website

tritonx.cloud/en/home-tritonx-en/

Product Features

Campaign Management

Channel Management Yes 
Contact Database Yes 
Email Marketing Yes 
Event Triggered Actions Yes 
Lead Management No 
Multi-Campaign Yes 

Customer Data Platforms (CDP)

Behavioral Analytics Yes 
Campaign Management Yes 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration Yes 
Data Matching Yes 
GDPR Compliance Yes 
Personalization Yes 
Predictive Modeling Yes 

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification Yes 
Live Chat No 
Video Content No 

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Alternatives

Alternatives