Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Optimove, the most trusted Relationship Marketing Hub, empowers CRM Marketers to manage large-scale customer-driven journeys. Optimove automatically uncovers customer engagement opportunities and orchestrates self-optimizing customer experiences. It also accurately measures the incremental effect of all marketing interactions. Optimove helps brands like Penn National, JD Sports and Dollar Shave Club increase customer loyalty, retention and lifetime value.
Description
eWards is a software-as-a-service (SaaS) platform designed to help business owners comprehend their customers' needs, connect with them through various channels, and enhance revenue by optimizing customer metrics. Having partnered with over 1,000 businesses, we recognize that many growing entrepreneurs often lack the time or resources to concentrate on their customers' experiences. To tackle these obstacles, we offer a straightforward solution that not only outlines their customers' journeys but also actively engages them to boost profits. At eWards, we appreciate that our clients prefer to dedicate their efforts to making well-informed, strategic decisions rather than managing daily operations, which is why we've created a customizable reporting module, a sophisticated automated customer engagement system, and a unified CRM. Additionally, we have developed one of the most versatile and feature-rich engagement tools available, enabling our clients to connect with their customers in groundbreaking ways. This commitment to innovation positions eWards as a valuable partner in driving business growth and customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
3radical Voco
Yes
Airship
Yes
Attentive
Yes
Extole
Yes
Kleene
Yes
Taxi for Email
Yes
Integrations
3radical Voco
No
Airship
No
Attentive
No
Extole
No
Kleene
No
Taxi for Email
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Optimove
Founded
2009
Country
United States, England, Israel, Singapore
Website
www.optimove.com
Vendor Details
Company Name
Arjava Group
Founded
2016
Country
India
Website
myewards.com
Product Features
Campaign Management
Channel Management
Yes
Contact Database
Yes
Email Marketing
Yes
Event Triggered Actions
Yes
Lead Management
No
Multi-Campaign
Yes
Customer Data Platforms (CDP)
Behavioral Analytics
Yes
Campaign Management
Yes
Customer Profiles
Yes
Customer Segmentation
Yes
Data Integration
Yes
Data Matching
Yes
GDPR Compliance
Yes
Personalization
Yes
Predictive Modeling
Yes
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
Yes
Live Chat
No
Video Content
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
No
Task Management
No
Territory Management
No
Customer Data Platforms (CDP)
Behavioral Analytics
Yes
Campaign Management
Yes
Customer Profiles
Yes
Customer Segmentation
Yes
Data Integration
Yes
Data Matching
No
GDPR Compliance
No
Personalization
Yes
Predictive Modeling
No