Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Connecting businesses with their clients at the opportune moment, consistently. OptimalQ’s Science of Availability™ represents a revolutionary advancement that utilizes AI and Big Data, allowing companies to connect with prospects and customers when they are both mentally and physically ready. An overview of OptimalQ reveals that real-time availability is now easily accessible. By integrating historical data with current enterprise information and its external sensor network, OptimalQ helps forecast the optimal moments to engage with consumers, the duration of their availability, and the communication channels most likely to yield conversions. Say goodbye to phone tag. OptimalQ fine-tunes the timing for customer interactions, eliminating unsuccessful outreach, missed connections, and the irritation of customers waiting for callbacks. Tackle inefficiencies head-on. With businesses unable to connect with 35-50% of their clientele, significant revenue is lost; however, OptimalQ enhances the likelihood of reaching these customers, ultimately putting more money back into your business’s coffers. By optimizing engagement strategies, OptimalQ ensures that companies maximize their potential for success.
Description
StitchView provides an immediate overview of pertinent customer details from all your applications within a single workspace. Having access to various applications and data should enhance your efficiency rather than hinder it. Streamline the process by removing the repetitive tasks of searching, entering, and sharing information across different platforms. Sync and load data seamlessly throughout your workspace. Customize and preserve optimized workspace layouts that group applications for an efficient one-screen workflow. Effortlessly search and access specific applications, views, and data from a centralized location. By minimizing the need for repetitive searches across multiple tools, you can save a considerable amount of time. Team leaders have the ability to design and share tailored workflows and app configurations with their teams, promoting improved processes and consistent outcomes. Initiate a sequence of automated actions to enhance the visibility of contextually relevant customer information and respond in real-time. You can also conveniently drag and drop data between applications to selectively share context, enhancing collaboration and efficiency. This functionality allows users to work smarter, not harder, resulting in better productivity across the board.
API Access
Has API
No
API Access
Has API
No
Integrations
Gmail
No
Google Drive
No
LinkedIn
No
Microsoft OneDrive
No
Microsoft Outlook
No
Salesforce
No
Slack
No
Integrations
Gmail
Yes
Google Drive
Yes
LinkedIn
Yes
Microsoft OneDrive
Yes
Microsoft Outlook
Yes
Salesforce
Yes
Slack
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
OptimalQ
Country
Israel
Website
www.optimalq.com
Vendor Details
Company Name
StitchView
Founded
2010
Country
United States
Website
www.stitchview.com
Product Features
Sales Enablement
Collaboration
No
Contact Management
No
Content Management
No
Document Management
No
Goals / Quota Management
No
Lead Management
No
Meeting Management
No
Performance Management
No
Presentation Management
No
Proposal Management
No
Territory Management
No
Training Management
No
Product Features
Call Center
Blended Call Center
Yes
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
Yes
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
No
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
No
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
Yes
Email Management
Yes
Knowledge Base
No
Live Chat
Yes
Performance Metrics
No
Queue Management
Yes
Self Service Portal
No
Social Media Integration
Yes
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
Integration
Dashboard
Yes
ETL - Extract / Transform / Load
Yes
Metadata Management
No
Multiple Data Sources
Yes
Web Services
Yes
Sales Enablement
Collaboration
No
Contact Management
Yes
Content Management
No
Document Management
Yes
Goals / Quota Management
No
Lead Management
Yes
Meeting Management
Yes
Performance Management
No
Presentation Management
No
Proposal Management
Yes
Territory Management
No
Training Management
Yes
Sales Force Automation
Call Management
Yes
Campaign Management
Yes
Channel Management
No
Commission Management
No
Contact Management
Yes
Contract Management
Yes
Customer Database
Yes
Email Marketing
No
Field Sales Management
Yes
Lead Management
Yes
Opportunity Management
Yes
Performance Metrics
No
Proposal Generation
Yes
Referral Tracking
No
Sales Forecasting
No
Territory Management
No
Workflow Management
Access Controls/Permissions
Yes
Approval Process Control
No
Business Process Automation
Yes
Calendar Management
Yes
Compliance Tracking
No
Configurable Workflow
No
Customizable Dashboard
Yes
Document Management
Yes
Forms Management
Yes
Graphical Workflow Editor
Yes
Mobile Access
No
No-Code
Yes
Task Management
Yes
Third Party Integrations
Yes
Workflow Configuration
Yes