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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Connecting businesses with their clients at the opportune moment, consistently. OptimalQ’s Science of Availability™ represents a revolutionary advancement that utilizes AI and Big Data, allowing companies to connect with prospects and customers when they are both mentally and physically ready. An overview of OptimalQ reveals that real-time availability is now easily accessible. By integrating historical data with current enterprise information and its external sensor network, OptimalQ helps forecast the optimal moments to engage with consumers, the duration of their availability, and the communication channels most likely to yield conversions. Say goodbye to phone tag. OptimalQ fine-tunes the timing for customer interactions, eliminating unsuccessful outreach, missed connections, and the irritation of customers waiting for callbacks. Tackle inefficiencies head-on. With businesses unable to connect with 35-50% of their clientele, significant revenue is lost; however, OptimalQ enhances the likelihood of reaching these customers, ultimately putting more money back into your business’s coffers. By optimizing engagement strategies, OptimalQ ensures that companies maximize their potential for success.

Description

StitchView provides an immediate overview of pertinent customer details from all your applications within a single workspace. Having access to various applications and data should enhance your efficiency rather than hinder it. Streamline the process by removing the repetitive tasks of searching, entering, and sharing information across different platforms. Sync and load data seamlessly throughout your workspace. Customize and preserve optimized workspace layouts that group applications for an efficient one-screen workflow. Effortlessly search and access specific applications, views, and data from a centralized location. By minimizing the need for repetitive searches across multiple tools, you can save a considerable amount of time. Team leaders have the ability to design and share tailored workflows and app configurations with their teams, promoting improved processes and consistent outcomes. Initiate a sequence of automated actions to enhance the visibility of contextually relevant customer information and respond in real-time. You can also conveniently drag and drop data between applications to selectively share context, enhancing collaboration and efficiency. This functionality allows users to work smarter, not harder, resulting in better productivity across the board.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Gmail No 
Google Drive No 
LinkedIn No 
Microsoft OneDrive No 
Microsoft Outlook No 
Salesforce No 
Slack No 

Integrations

Gmail Yes 
Google Drive Yes 
LinkedIn Yes 
Microsoft OneDrive Yes 
Microsoft Outlook Yes 
Salesforce Yes 
Slack Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OptimalQ

Country

Israel

Website

www.optimalq.com

Vendor Details

Company Name

StitchView

Founded

2010

Country

United States

Website

www.stitchview.com

Product Features

Sales Enablement

Collaboration No 
Contact Management No 
Content Management No 
Document Management No 
Goals / Quota Management No 
Lead Management No 
Meeting Management No 
Performance Management No 
Presentation Management No 
Proposal Management No 
Territory Management No 
Training Management No 

Product Features

Call Center

Blended Call Center Yes 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management Yes 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics No 

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management Yes 
Email Management Yes 
Knowledge Base No 
Live Chat Yes 
Performance Metrics No 
Queue Management Yes 
Self Service Portal No 
Social Media Integration Yes 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Integration

Dashboard Yes 
ETL - Extract / Transform / Load Yes 
Metadata Management No 
Multiple Data Sources Yes 
Web Services Yes 

Sales Enablement

Collaboration No 
Contact Management Yes 
Content Management No 
Document Management Yes 
Goals / Quota Management No 
Lead Management Yes 
Meeting Management Yes 
Performance Management No 
Presentation Management No 
Proposal Management Yes 
Territory Management No 
Training Management Yes 

Sales Force Automation

Call Management Yes 
Campaign Management Yes 
Channel Management No 
Commission Management No 
Contact Management Yes 
Contract Management Yes 
Customer Database Yes 
Email Marketing No 
Field Sales Management Yes 
Lead Management Yes 
Opportunity Management Yes 
Performance Metrics No 
Proposal Generation Yes 
Referral Tracking No 
Sales Forecasting No 
Territory Management No 

Workflow Management

Access Controls/Permissions Yes 
Approval Process Control No 
Business Process Automation Yes 
Calendar Management Yes 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard Yes 
Document Management Yes 
Forms Management Yes 
Graphical Workflow Editor Yes 
Mobile Access No 
No-Code Yes 
Task Management Yes 
Third Party Integrations Yes 
Workflow Configuration Yes 

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