Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 17 Ratings

Total
ease
features
design
support

Description

Optima PMS serves as a comprehensive software solution designed to streamline hotel management and enhance revenue generation. This innovative platform empowers users to manage various elements including pricing strategies, yield management, and calendar functionalities, effectively covering all facets of hotel operations. With the included Booking Engine, you can effortlessly adjust rates and discounts directly through Optima PMS, ensuring an exceptional experience for your guests. Additionally, Optima facilitates seamless integrations with a variety of partners and service providers, making it compatible with top online travel agencies (OTAs), meta-search platforms, business intelligence systems, email marketing services, payment processors, and beyond. To efficiently handle guest requests and complaints, the software consolidates all incoming communications onto a single screen, enabling quick data analysis and real-time solutions. Furthermore, the customer relations module tracks interactions with guests throughout their journey, from the moment of booking until check-out, ensuring a personalized approach to service and hospitality. This holistic approach not only enhances operational efficiency but also significantly improves guest satisfaction and loyalty.

Description

innRoad is an award-winning hotel management software trusted by thousands of independent hoteliers across the globe. innRoad helps hoteliers save time, increase occupancy, and boost revenue. Their all-in-one property management system includes a high-converting booking engine, channel management with 100's of Online Travel Agent connections, revenue reports, credit card processing, and reservation management. Hoteliers using innRoad have saved an average of $57 per month with innRoad payments and have seen a 20% increase in direct bookings from innRoad's booking engine and add-on features. 24/7 Live support, no hidden fees, new feature releases monthly, and unlimited training are among some of innRoad customers' favorite perks.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Airbnb No 
Akia No 
Booking.com No 
Canary Digital Tipping No 
Expedia No 
Tripadvisor No 
Vrbo No 
Whistle Messaging No 
trivago Yes 

Integrations

Airbnb Yes 
Akia Yes 
Booking.com Yes 
Canary Digital Tipping Yes 
Expedia Yes 
Tripadvisor Yes 
Vrbo Yes 
Whistle Messaging Yes 
trivago No 

Pricing Details

$2000 one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

$10/room/month
Starting at *$10 per room/per month our property management system is affordable and efficient. Our dedicated team also works with clients to offer custom prices that work for you and your business.
*Minimum of $150 per month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Silverbyte Systems

Founded

1992

Country

Israel

Website

silverbyte.com/optima-solutions/

Vendor Details

Company Name

innRoad

Founded

2007

Country

United States

Website

www.innroad.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) No 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) No 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management No 
Dorms No 
Employee Management No 
GDS / OTA Integration No 
Housekeeping Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Price Optimization No 
Private Rooms No 
Reservations Management No 

Hotel Channel Management

Inventory Management Yes 
Kill Switch No 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management No 

Reservations

Activities Booking No 
Booking Notes Yes 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Alternatives

HotelBee Reviews

HotelBee

Strowberry Code

Alternatives

Optima Reviews

Optima

Silverbyte Systems
Hotel Perfect Reviews

Hotel Perfect

DataBasics Hospitality Systems