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Description
Optima PMS serves as a comprehensive software solution designed to streamline hotel management and enhance revenue generation. This innovative platform empowers users to manage various elements including pricing strategies, yield management, and calendar functionalities, effectively covering all facets of hotel operations. With the included Booking Engine, you can effortlessly adjust rates and discounts directly through Optima PMS, ensuring an exceptional experience for your guests. Additionally, Optima facilitates seamless integrations with a variety of partners and service providers, making it compatible with top online travel agencies (OTAs), meta-search platforms, business intelligence systems, email marketing services, payment processors, and beyond. To efficiently handle guest requests and complaints, the software consolidates all incoming communications onto a single screen, enabling quick data analysis and real-time solutions. Furthermore, the customer relations module tracks interactions with guests throughout their journey, from the moment of booking until check-out, ensuring a personalized approach to service and hospitality. This holistic approach not only enhances operational efficiency but also significantly improves guest satisfaction and loyalty.
Description
Semper Software provides a complete solution for managing accommodations of any size, as well as restaurants, pubs, and coffee shops. Our robust Property Management System (PMS) allows for flexible implementation options, whether cloud-based or local. We offer a fully integrated suite that includes Reservations Management, Point of Sale (POS), Stock Control, Conference Management, Payment processing, and accounting integration. What sets us apart is our commitment to enhancing the guest experience through a guest-centered approach. Our integrated Customer Relationship Management (CRM) system features various modules designed for guests, such as the ability to check in and out electronically, access their accounts online from a mobile device, submit service requests, settle bills, and even complete check-outs seamlessly. This innovative design aims to elevate the overall experience for guests. Additionally, we facilitate increased bookings through one of the most expansive online programs available, connecting you to a multitude of major booking platforms worldwide. For dining establishments, coffee shops, souvenir shops, and pubs, we provide a cohesive system that encompasses everything from POS and stock management to accounting functions. Our strong emphasis on mobile solutions not only streamlines operations but also reduces expenses related to staffing and hardware. Ultimately, we strive to transform the way venues operate and engage with their guests.
API Access
Has API
API Access
Has API
Pricing Details
$2000 one-time payment
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Silverbyte Systems
Founded
1992
Country
Israel
Website
silverbyte.com/optima-solutions/
Vendor Details
Company Name
Semper
Country
South Africa
Website
www.semper.co.za/
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental