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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OpticMate is a comprehensive software solution for optometry and optical retail that aims to digitize and enhance everyday operational processes by consolidating patient management, inventory oversight, appointment scheduling, and automated communication into a unified platform. This enables optical professionals to prioritize patient care and sales instead of spending time on administrative responsibilities. The system ensures the secure storage of detailed patient records, which encompass eye examination results, prescription histories, and visit notes, while providing functionalities for appointment tracking, follow-up scheduling, and sending automated reminders through WhatsApp and SMS, ultimately reducing missed appointments and boosting client interaction. Additionally, with its integrated inventory management capabilities, OpticMate aids practices in monitoring stock levels, managing eyewear products and accessories across various locations, and organizing orders and suppliers with real-time visibility into product availability and movements. By utilizing this platform, optical practitioners can enhance their workflow efficiency while delivering superior service to their clients.

Description

In today's world, patients seek seamless digital interactions across various aspects of their lives. By utilizing athenahealth’s patient engagement solutions, healthcare providers can enhance the patient experience while simultaneously alleviating the administrative burden on their practice through automated messaging, appointment reminders, and more. The user-friendly patient portal allows individuals to conveniently book appointments, fill out forms, and process co-payments online at their leisure. This streamlined approach not only simplifies scheduling and payment for patients but also leads to a decrease in no-shows and boosts revenue collection for healthcare providers. By enabling meaningful connections between patients and providers, athenaTelehealth offers a safe and secure alternative to traditional office visits, facilitating effective care management. Moreover, our patient engagement services can significantly reduce no-show rates, potentially leading to a 4% improvement in appointment attendance, ultimately contributing to a more efficient practice. Embracing these tools can transform the way healthcare is delivered, ensuring that both patients and providers benefit from enhanced accessibility and communication.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Reputation.com No 
WhatsApp Yes 

Integrations

Reputation.com Yes 
WhatsApp No 

Pricing Details

$179 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

OpticMate

Country

United States

Website

opticmate.net

Vendor Details

Company Name

athenahealth

Founded

1997

Country

United States

Website

www.athenahealth.com/solutions/patient-engagement

Product Features

Optometry

Appointment Management No 
Insurance Management No 
Inventory Management No 
Patient Records No 
Recall Tracking No 

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

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