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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

OptiKPI is a CRM and retention platform that was designed specifically for iGaming companies. It provides them with data-driven tools to improve player engagement, retention and lifetime value. The platform uses real-time data from customers to deliver customized marketing campaigns that increase revenue and foster loyalty. OptiKPI, built by marketing experts, simplifies complex retention strategy, allowing businesses create tailored experiences that resonate well with players. Intelligent segmentation, automated campaign, and real-time monitoring are just some of the capabilities that come with this platform. These features help businesses engage their players and drive long-term values. OptiKPI supports businesses of all sizes by providing enterprise-level features in a user-friendly package.

Description

SOFTSWISS Casino Platform SOFTSWISS Casino Platform is a full-stack iGaming management platform designed for online casino operators launching, managing, and scaling their businesses across regulated markets. Trusted by 300+ operator brands, it combines core casino operations within a single integrated infrastructure. Built for regulated markets, the platform covers player account management, payments, CRM, bonus management, fraud detection, compliance, reporting, and analytics, giving operators centralised control over day-to-day casino operations. Player engagement tools are integrated directly into the platform and connected to live player data, enabling operators to manage bonuses, communications, retention activities, and player journeys within the same ecosystem. The platform operates on ISO 27001-certified infrastructure and maintains 99.99% uptime across 14 years in production. Its scalable architecture is designed to support growing projects as well as established operators managing complex, high-volume casino operations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Firebase Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Mailchimp Yes 
SendGrid Yes 
Textlocal Yes 
Twilio Yes 

Integrations

Firebase No 
HubSpot CRM No 
HubSpot Customer Platform No 
Mailchimp No 
SendGrid No 
Textlocal No 
Twilio No 

Pricing Details

Contact for pricing
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

OptiKPI

Founded

2016

Country

Finland

Website

www.optikpi.com

Vendor Details

Company Name

SOFTSWISS

Founded

2009

Country

Malta

Website

www.softswiss.com/casino-platform/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration No 
Task Management Yes 
Territory Management Yes 

Product Features

Alternatives

Alternatives

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